John Payne handled our house sale and the purchase of our new property. They were fantastic throughout - extremely professional, thorough and courteous. I never once had to chase them for information, they kept us well informed regarding both transactions and always knew their stuff. Without them the whole process would have been a lot more stressful - I'd thoroughly recommend them.
Recently sold a property through John Payne. Will, Chris and Alison were professional, efficient and helpful every step of the way – always on hand to answer questions, offer advice and make the process as smooth as possible from start to finish. Would highly recommend.
I recently bought a house through John Payne Estate Agents and found the experience to be smooth overall. The team was professional, communicative, and kept me updated throughout the process. They were always available to answer any questions, which was helpful during what can be a stressful time. Like any property purchase, there were a few minor challenges along the way, but these were handled professionally. Overall, I appreciated their support and would consider using them again in the future.
We recently sold our home through John Payne - Chris and Will were extremely supportive and responsive/punctual in finding potential buyers and showing our house for us. Once we had found a buyer - perhaps John Payne could improve their service to the sellers during the process of the sale since we did not receive much communication from them until it all became very pressured. However, we did fall victim to the 'rush' to complete before the change in stamp duty at end March 2025 which probably meant everyone in the housing selling world was under pressure. Overall, a good experience and we would use them again.
Professional, helpful, honest. Always someone available to help or deal with any queries
Great experience and supported us selling our flat in a challenging market this year. Courteous and professional throughout when dealing with us but also tenacious in helping the sale to go through. Would recommend using them
An excellent service throughout the whole selling process. The team were always quick to respond to issues or inquiries and managed everything with total professionalism - reliable and honest. Highly recommended
Dealing with John Payne estate agents was a simple, easy and relatively pain free process. The staff were friendly and supportive.
Unknown
Unknown
119 Burnt Ash Road, London, SE12 8RA, UK, SE12