We first dealt with John Payne when we called them about a house advertised on Rightmove. We spoke to Claire Pay who organised the viewing and accompanied us. Although we did not proceed any further with this house, Claire organised some other suitable viewings, accompanying us on each occasion. We finally made an offer on one house and for various reasons the purchase fell through. All the time Claire and her colleagues kept us updated and responded quickly to any issues we had. They worked very hard for us and for their vendor. I would certainly recommend them especially if I had a house to sell.