Sue Denny was great from the moment she first valued our flat to completion. Sue was incredibly proactive throughout, always available and we've already recommended her to several people we know in the development. Sue got us under offer quickly and pushed hard to ensure a smooth exchange and completion. Would absolutely recommend to anyone we know. Hands down great service.

John Payne were very professional when marketing and selling our property. They cared a lot to know what made our property unique, used very good photographers and to were able to find interested potential buyers very quickly. Our home went off the market quickly and we are very happy about their contribution to making this happen.

Had a number of agents value my flat but Sue from John Payne stood out from the crowd from the outset. She was fully prepared for the valuation and came across extremely knowledgable on the area and the development itself - it gave me the confidence that the sale would be in safe hands. And it was absolutely the right decision! It wasn't a smooth sales process by any means (for other reasons) but Sue made the whole thing so much easier, from bringing viewers in the door straight away, to getting two offers within three weeks and then remaining on hand throughout the entire process to support both myself and the buyer as needed. I'm certain that without her professionalism, her willingness to always help and be on hand and driving the process forward, it wouldn't have had the outcome we were all hoping for. Couldn't recommend enough!

We were very happy with the team at John Payne when they helped us with our flat purchase a few years ago and decided to use them again for the sale of the same flat. Selling during the pandemic had its challenges but Susan Denny and her colleagues were proactive, diligent, and extremely professional. We highly recommend them to other Greenwich residents.

I have dealt with many estate agents over the years and have never felt the need to post an online comment until I recently acquired a property in Greenwich where the agent was representing the seller was Susan Denny of John Payne , Estate Agents . It immediately became apparent that Susan was very experienced in acting for sellers, was a master of the local market and had significant negotiating skills . At the same time she was very aware of market conditions and the risk of over negotiating and losing me as a buyer . Both before and after exchange - and even after completion - Susan was available at all times to discuss the transaction and handover matters with courtesy, humour and professionalism . My husband is a property lawyer and shares the same sentiments when I say that Susan us quite exceptional and that I cannot recommend her highly enough to anyone thinking of selling their property and seeking assurance that they are in first class reliable hands .

I worked with Sue when buying my first flat. She was really flexible with the initial viewing and kept in touch throughout the process to provide any information needed. She was bright and friendly throughout and did what she could to keep things moving for a successful completion.

My own experience using John Payne has been a very positive one. At every stage they went above and beyond to help me if I was unsure of anything. All the staff are also very friendly and helpful. I would fully recommend them when buying or selling a property.

Sue at John Payne was absolutely brilliant! She’s so diligent, responsive and professional - as first time buyers we couldn’t have asked for any more and thank her so so much. She has such a wealth of experience and contacts that she was able to help with any query - thank you from us both Sue

All staff at John Payne East Greenwich Estate Agents were very professional and helpful. Sue, who was our agent, was a really lovely lady. She gave us lots of support from beginning to the end of our property selling process.

Sue is fantastic!