Susan has helped me sell one of my houses. She is a very helpful, professional and experienced professional. She is an asset to her company. I would definitely work with her again

We are selling our flat and found Rachel the team assistant incredibly helpful. She was efficient, polite and really went above and beyond to make sure we were looked after!

Great service. Very professional and good communication. Excellent understanding of the Greenwich area. Very nice to work with.

Thanks to Sue. Exceptional service!!. Sue was there at every step from the viewings right till completion. Thank you and will certainly do business again with you.

We were not having much luck with the well-known "purple" provider and so canvassed around a few estate agents in Greenwich and the quality is unsurprisingly very varied, from the wheeler-dealer types, to the lack of communication types or the quite frankly extortionate types. John Payne was none of these. From a very good start to communication channels with Matthew who was courteous, friendly and punctual on coming to the flat to discuss and offering material to look over, we knew JP would be high up on our list of agents to use. Once we committed to them, Sue Denny took over and within 2 days had a prospective viewing which happened to be our buyer. We waited all of a week to sell the flat whereas the purple provider was much longer and less successful overall. Essentially you pay for what you get and I will admit to being wary of estate agents in the past but JP and in particular Sue were superb. Sue is of course very experienced, knowledgeable and extremely proactive but has also never come across as pushy, over-eager or one-sided; in essence the perfect person to take the reins of a stressful situation in anyone's lifetime moreover in the thick of a pandemic! Well done Sue, Matthew and all of the team at JP East Greenwich. We wish you all the best for 2021 and a happy Christmas too.PositiveResponsiveness, Quality, Professionalism

This was my second experience buying a property and the first one in London. Susan Denny represented John Payne and my high praise go to her. Throughout the entire process she was committed, communicative, very helpful and helped with a lot of small but important things along the way. Couldn't recommend her more. Now, with the bar set high by Susan, also looking forward to using John Payne as a letting agent.PositiveResponsiveness, Quality, Professionalism

We have had the luck to deal with Susan Denny and she had done an amazing work to get our property on the market at the right realistic price, getting us the money we wanted from a buyer. Once offer accepted she was there all along pushing …

Sue at John Payne was absolutely excellent. We were impressed by the prompt, responsive and personable service we were provided. She conducted an out of hours valuation for us all the way back in February. Then the pandemic hit, and I think …

We have just sold our house through John Payne. The care we received from our agent Susan Denny was absolutely fantastic. She is a true professional - always quick to respond, attentive to details and very helpful and intuitive about her …

This was my second experience buying a property and the first one in London. Susan Denny represented John Payne and my high praise go to her. Throughout the entire process she was committed, communicative, very helpful and helped with a lot …