After swtiching agents to John Payne we were extremely impressed with Lucy Speed, Susan Denny and the whole team at the East Greenwich branch. We were kept up to date and the communication was excellent at all times. The advice and service received were top notch - there is a reason why so they are so highly regarded in the local area. We would have no hesitation recommending them.

John Payne found our buyers but they were first timers and we were the first house. But they persistently followed up with them and kept reminding them how much they liked our property (which wasn't actually on the market as we had decided not to sell and rent). They came back with an offer, which we accepted. John Payne were instrumental in getting this sale and mostly for pushing it through as two mortgage companies undervalued the property (much news about that at the moment). We are so happy the first timers are in - it's a lovely home and we really liked them and wanted them to have our much loved home. Thank you Susan, Lucy and the team for making it all happen. x

We've had a few dealings with John Payne over the past few years as tenants, purchasers and landlords. We've always had a great experience with this agent. They are friendly, approachable and above all professional. We've always felt in safe hands with this agent and we would happily recommend them.

John Payne were a great help in both finding and securing our first home. Lucy was very informative and helpful which was great as it was our first time buying. The process took a quick 7 weeks before we completed and Lucy kept us regularly updated. We’re very happy with our purchase and the service we received from John Payne, especially Lucy and will certainly look to them again in the future should we look to move again.

John Payne were great. They found us offers when other estate agents couldn't. Once we had accepted an offer they did everything they could do move our sale to completion .In particular Lucy Speed was excellent. Nothing was too much trouble for her - including getting contractors in on short notice. Fully recommended.

My house mate and myself used John Payne to find our lovely house in Greenwich. All of the staff, particularly Aidan, were extremely efficient, friendly and made the experience of moving house as stress free as possible! I would highly recommend using them as they are the best Estate Agent I have had the pleasure of dealing with in London. Thank you to all of the staff at John Payne for your help and for being so friendly!

Sue Denny and the team at John Payne Greenwich have shown exemplary service throughout our purchase. From day one of our search They allowed us to make decisions at our own pace, yet catered to requests with amazing turnaround. Once we’d found the property we wanted, they provided all the support required to complete the transaction. Sue and the team were always available, taking the initiative to coordinate with all parties, whether the vendors or ours, ensuring the process was as smooth as possible.

I could not have had a better experience purchasing my first property through John Payne. They were so helpful, friendly, patient and informative, putting up with my never ending queries and going the extra mile. It ended up being a really smooth process. Many thanks, particularly to Lucy, Sue and Lisa.

Hello, I’m just dropping you a note to say what a fantastic experience I have had recently with Aidan, who helped me find a rental flat in Merchants House. Aidan first contacted me a few months ago after I had expressed interest in a property. My move in date was up in the air due to my current landlord selling my place, but Aidan was personable, proactive and promised to keep in touch. He called when he said he would, and I genuinely felt like he was working to find the right flat for me, even though it was a rental, not a purchase. He called after I arrived back from holiday to check in and mentioned this flat to me. He showed me around and I was quick in making the decision to take it, based on his knowledge, expertise and natural approach. Every interaction with Aidan has been professional, efficient and positive and I would recommend him to anyone looking for a flat. Any other interaction with John Payne in my recent property search has also been incredibly helpful, professional, friendly and genuinely a pleasure. When I look to buy in the next year or so I will definitely contact your office. After years of renting and having mediocre or poor experiences with property agencies, this process has been easy, straightforward and a breath of fresh air. Thanks to Aidan and all the team. Best regards, Kat

We would highly recommend Lucy and the team at John Payne. They were friendly, efficient and went out of their way to help us through our first house buying process. We were particularly impressed at how they liaised with everyone in the chain to ensure everything progressed smoothly and they kept us updated at each step of the way. We were new to the area and they have kindly provided us with plenty of recommendations for good local decorators & electricians etc. We've been delighted with their service and wouldn't hesitate to use them again.