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JLL Greenwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Together with my partner we visited this agency with the idea of ??renting the flat(30.03). One agent lady with no European beauty tryed to hypnotized with her eyes my boyfriend, playing with her hair, almost lying on the desk (the chewing gum was missing) occasionally looked at me. My partner felt uncomfortable immediately found the excuse that he works to do not have a viewing with her. I was in shock because of her unpalatable behavior.

Reply from agent

Hi Sylwia, I am surprised by your comments and unsure whether you have the right agency. We’ve checked the applicants who were registered on Saturday and have no information for you. Please can you give me a call to discuss this further? My number is 07841 860973. Emma

1.00 /5

As the previous owner of an estate agency business and an ex member of the RICS and Association of Residential Letting Agents I have to say that I would NOT rent a property through this agency. I rented a property through JLL and a month after the tenancy came to an end I am still waiting for my deposit to be returned. I am making a complaint to The Property Ombudsman and making a claim through ‘The Tenancy Deposit Scheme (TDS)’. Terrible, terrible service.

Reply from agent

Dear Justin, I am sorry to read this feedback. At JLL we pride ourselves for our high level customer service and with deposit reconciliations we aim to have this completed as quickly as possible, but we do require the agreement of both tenant and landlord before releasing any disputed funds which can sometimes cause unnecessary delay. We have looked into your specific case and can confirm that the undisputed part of your deposit, which is the majority of it, has been transferred to you and the remainder is currently being negotiated with your landlord. If there is no agreement then you have the option to raise a dispute with the TDS where the deposit is registered. As the stakeholders of the funds, JLL will always work hard to bring a fair resolution to all deposits disputes however there is an option for either party to escalate it to the TDS where an independent case examiner can look into the matter and make a final decision. Please do get in touch with us if you wish to discuss this further.

1.00 /5

Untrustworthy. Entered apartment without adequate notice and consent; charge resigning fees for doing nothing at all.

Contact details
Sales Phone:

0208 858 9986

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

22 College Approach, London, SE10 9HY, London, UK, SE10

Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available