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JLL Greenwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

As a landlord, JLL Greenwich started seeking for the right tenants once after the staff viewed my property. Though before I signed the agreement of their service, they had already led prospective tenants to view the property. They are responsive with my contacts and requests too.

4.00 /5

JLL has been managing our property in Meridian South since 2013. Owing to the pandemic, it has been particularly difficult for all people involved and we appreciate that tasks were off schedule, e.g. the mid-term property inspection. However, we would have appreciated being kept informed with regard to any delays. When Keely Wesley became the Property Manager for our property, she immediately updated us on the above issue and sent us a report when it became available. She responded to all our emails and returned our telephone calls. She is efficient and reliable and has limited the stress on us as landlords. Thank you, Keely. Mr & Mrs L Clayton

Reply from agent

Dear May, Thank you for taking the time to leave this review. We are sorry to hear that you were not informed about the delays before, happy to hear that Keely managed to step in and make such a difference. We will make sure to pass this lovely feedback on to her. Thank you, JLL Greenwich Team

4.00 /5

So my first experience with JLL Greenwich was terrible. They were late in contacting me when there were delayed payments or client related problems. I reluctantly let them run my property one last time - final chance. To be honest, I am glad that I did. Keely Wesley has been brilliant. She is always keeping me in the loop, sound advice. Let us hope the professional relationship with JLL continues.PositiveResponsiveness

Reply from agent

Dear Gauri, Thank you for taking the time and sharing your experience with us, we are extremely pleased to hear that Keely managed to change the situation to positive, as you haven't had the greatest start! Your opinion is very valuable and we will try to do our best to make sure there won't be any issues going forward and thank you for giving us another chance! Thank you, JLL

4.00 /5

Overall Dovile has proved to be highly responsive and a pleasure to deal with, She has handled everything we've put her way. Moreover, I actually got the impression she cared about our happiness in our new home - a bit of a rarity these days. She also proactively contacted us when this property came on the market knowing it would be of interest to us. The only downside was the referencing process - where the company JLL subcontracted to did a poor job and didn't read the supplied information properly.PositiveResponsiveness, Quality, Professionalism

Reply from agent

Dear Jonathan, We are incredibly grateful that you took the time out to leave this review. We're pleased to hear that Dovile did a great job in finding your new home and we're also sorry to hear about the referencing process issues, we'll take your feedback in to consideration. Thank you, JLL Greenwich Team

4.00 /5

Market was very slow in July & august, It took a while to find me a tenant, but once found the whole deal was wrapped up with in a week.

4.00 /5

Friendly and extremely helpful when it came to things like arranging convenient collection of keys or chasing the vendor for information.

4.00 /5

JLL Greenwich are a very professional team, and they helped us in every way they could to get us moved in as quickly and smoothly as possible. Very responsive communication, alert to all issues at hand, strong team work. Thank you to JLL Greenwich and to our lead agent Nadine Warnakula whom was extremely helpful. We love our new place!

4.00 /5

The team were really efficient in finalising the legal side of the letting. Thanks!

4.00 /5

Very professional, friendly and I've used this agent for 6 years running. Yasmin runs a great team who provide good tenants. The charges are pretty steep but good value considering the excellent service

4.00 /5

We went to JLL after being recommended by a friend and we were not disappointed. We found a great flat in the location we wanted and within the limit of our budget. The agents were kind to guide us through every step of the referencing and renting process, which is a bit tedious in terms of bureaucratic paperwork load. Everybody was very professional and we moved in in a flash.

Contact details
Sales Phone:

0208 858 9986

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

22 College Approach, London, SE10 9HY, London, UK, SE10

Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available