Michael Chu, was phenomenal in helping me buy my first home. His patience, expertise, and dedication made the entire process seamless and stress-free. He was always available to answer questions and provided invaluable advice. Michael’s …
JLL Greenwich
22 College Approach, London, SE10 9HY, London, UK, SE10
Claimed branch
4.8
642 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
We feel in good hands with Keely W who is very responsive and quick to coordinate with engineers to help with solving property issues. Dovile T, our lettings agent, was also a pleasure to deal with when first viewing the flat we are in. Happy with JLL so far, one of the best agents we have dealt with!
Emma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.
Reply from JLL Greenwich: Thank you so much for the excellent review.
We value the feedback. It's a pleasure to work with you. Best E + R
I cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Reply from JLL Greenwich: Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
Stayed with the team for three years. Highly professional and they know the ins and outs of managing a property which made things straight forward. Checkin was smooth and handled over the video. Any amendments were made and the team is very responsive. Checkout was also smooth and communication is excellent. I would encourage greater flexibility when renewing contracts when tenants are looking to shift.
Reply from JLL Greenwich: Thank you so much for the positive review.
You have been an excellent tenant and a pleasure to work with.
We wish you and your family peace and happiness in your new home.
Houseman properties have managed the letting and upkeep of my flat in Pinner for the last 4 years. They have been excellent keeping me up to date with what is happening, providing tax documents and information about repairs and organising legal inspections. The contractual and finance side of the business is also handled very professionally. I would have no hesitation in recommending them.
Reply from JLL Greenwich: Thank you for the excellent five star review. You are a pleasure to work with.
We have worked with Emma and Raphael from Houseman for 8 years and in that time we have found them extremely responsive, acting responsibly on behalf of the tenants and the landlords be it moving in, moving out or issues that occur during the tenancy. They have very good relations with the contractors they use and can always be relied upon to take a pragmatic view around any issues that crop up. Trust is a word that sometimes gets forgotten in this area, but not here.
Reply from JLL Greenwich: Thank you for the five star review.
You are a pleasure to work with.
The team at Houseman Properties have always looked after us really well. Thank you for all your help.
Reply from JLL Greenwich: Thank you for the review. We hope to offer you excellent service for many years to come.
Have now worked with Raphael for almost 10 years, my experiences have been nothing but good. Pro-active, quick to respond and takes the initiative. A pleasure working with, particularly in direct comparison to some of the alternate …
Reply from JLL Greenwich: Thank you for the excellent review. As one of our long-standing landlords, I appreciate your opinion. You're a pleasure to work with.
Have been a tenant with them as agents for 2 years. Fantastic people. Very quick and easy to communicate with, got the couple of "wear and tear" issues resolved as quickly as possible and very easy check in and check out of the flat. Definitely recommend.
Reply from JLL Greenwich: Dear Fernando, Thank you so much for your kind words and the five-star review! We are thrilled to hear about your positive experience with our agency. It has been a pleasure assisting you over the past two years, and we're glad we could … More
About JLL Greenwich
Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.
Website: http://residential.jll.co.uk
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