We have rented a property from Elms estates for the last 4 years and have been extremely happy with the service and assistance given by Rutland, Jade and the team over this period. The service and overall renting process has been faultless which is very refreshing in today's property market in London. I couldn't recommend a better agent in the local area.
Reply from Elms Estates: Many thanks for taking the time to submit such a nice review.
We rented through Elms for 4 years, and only stopped being tenants when we bought our own place. They have been excellent landlords, maintained the property we rented very well and were very quick to resolve any issues which arose. We would not hesitate to recommend Rutland and the team to anybody looking to rent.
Reply from Elms Estates: Many thanks for your kind review Jenny, you were delightful as tenants and if only everyone was as conscientious as you my life would be so much easier.
I wish yourself and Rhys every happiness for the future in your new home.
We used Elms Estates for the sale of our former home and the purchase of our current property. Chris Wilkinson was nothing short of excellent. He managed a challenging process very professionally and was even handed with all parties. He achieved our asking price for the sale of our property within 3 days and worked tirelessly to ensure that our sale and purchase was completed within 3 months.
Reply from Elms Estates: Hi Jamie,
Thanks for doing the review for us, Much appreciated.
Kind regards
Chris
Until successfully sold by Elms Estates, Rutland's team had managed my property for over 10 years. Reliable, honest and knowledgable I wouldn't dream of using any other agency in the area and look forward to working with them in the future.
Reply from Elms Estates: Many thanks for your review Kate. It has been a pleasure working for you for so long and I look forward to finding you your next purchase.
We've had a great experience renting from Elms Estates over the last 6 years. They're transparent, approachable. professional., and deal with things promptly. I'd certainly recommend them as agents.
Reply from Elms Estates: Many thanks for your kind review.
My daughter (as a student)has rented 2 properties from Elms in the last 5 years. Rutland & his team have always been friendly , helpful & efficient. It is sometimes difficult in London to know who to trust when renting(regarding fees etc) but Elms are certainly a trustworthy firm. I cannot recommend them highly enough!
Reply from Elms Estates: Thank you very much for your review Mrs W. Please pass on our regards to Charlotte and we wish her all the best for the future. I look forward to hearing her name when her research changes the world!
The elms team are highly professional and extremely helpful agents. They have looked after us for 2 years as our liaison agents from when we first arrived in the UK. Friendly staff and cannot recommend them enough.
Reply from Elms Estates: Thanks for the review Benson. I wish you every success for the future and I hope you have a safe flight back to Oz.
Regards
Rutland
Elms really do know their market, and their clients. I was very impressed by the level of service from Chris in particular, who made sure I knew what was happening at every stage of the process.. As a seller I feel that I definitely benefited from the years of experience that Elms have and the attention to detail they show..
An all-round fantastic service - use them!
Reply from Elms Estates: Hi Sue,
Thank you for taking the time to do the review for us, It is much appreciated ;-)
Kind regards
Chris
Estate Agents often have a bad reputation but dealing with Elms Estates is a world away from what one normally expects. From our first meeting with Chris he understood what we were looking for and didn’t waste time showing us properties that were not suitable in terms of location and budget. Once in the property the service we received was again above and beyond what one would normally expect/have to put up with, especially in a market as competitive as Central London. When things broke they were either repaired or replaced. When I changed jobs and got paid a few days later, changing the date we paid our rent was not a problem for Elms; something that could have been a major problem had Rutland not been so accommodating.
Having good agents creates good tenants. When something needed fixing Jade and I would discuss it and come up with the best solution that would work for us and not bear unnecessary costs for the Landlord. Repairs were followed up to confirm they had been completed and in just over 2 years I can’t think of an occasion when Elms fell short of their impeccably high standards. Lak was a very fair when we checked out and we were sad to leave the property behind. We have only moved as we have purchased a property out of the area.
If you are moving to East London I would thoroughly recommend checking these guys out, you’ll be pleasantly surprised!
Reply from Elms Estates: Many thanks for the review Andrew and for being such great tenants. I would like to wish yourself and Rachel every happiness in your new home and good luck with the wedding.
Regards
Rutland
About Elms Estates
Elms Estates are a privately owned and completely independently run Estate Agent's with over 30 years of experience in Property Sales, Letting and Property Management within the Bethnal Green, Shoreditch, Stepney Green, Bow, Whitechapel, Victoria Park, Spitalfields and Shadwell areas as well as all other areas within the London Borough of Tower Hamlets and beyond.
We pride ourselves on our ability to offer a comprehensive, flexible and friendly approach to the property market and we simply love East London. Elms Estates is positioned in an enviable High Street location with tremendous foot traffic. The office has always used the latest computer and Internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that all of our staff offer to all of our clients.
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