Unprofessional & ruthless company to deal with. Issuing threats for payment and a heavy handed accounts department. Increased commission without notice. I would not recommend any Landlord to do business with them. Be aware of this company !!!

Undisciplined clowns. Possibly circus discharge. Definitely laughable.

My first experience in looking for a property started with this estate agent. They are not professional, very money hungry, client care is not important to them unless of course you are giving them what they want. I backed out of a property and their response (Sarah Twiner) was bullyish and rude even though I was very polite and apologetic to her initially. I emailed the manager John Young who ignored my refund request, subsequently I emailed the managing director Scott Hailou who also ignored my request even just to reply to me to confirm if they accepted it or not. I am disappointed and not experienced this before. I wouldn't even give one star to them.NegativeResponsiveness, Quality, Professionalism, Value

Awful company. Not interested in fixing faults at flats but keen to up the service charge each year. We have currently got a major fault with the AOV unit and have freezing cold air being blown into the building. No reply to online complaint and no communication. Absolutely appalling company

Poor experience due in most part to inadequate communication from the agency. Rented for 12 months with the agency. Initial inventory never approved with tenants as the agency took the inventory nearly one month after move in. Never told the correct procedure to report issues. No communication from agency on move out regarding deposit repayment (tenants had to chase repeatedly) and when deposit was repaid the agency did not document deductions. Put simply, poor communication all around.

AVOID ....AVOID...AVOID...at all cost....they will play games to sell your property for less to make more money for them self.