Absolutely horrific experience. Andrew who runs the company is a complete shyster and Theydons is a very poorly run agency in terms of property maintenance. We called it a day on our tenancy after they left the kitchen strip light hanging of its fittings for 3 months. They tried to stitch us up on the cleaning and other various costs upon leaving. Fortunately the DPS gave us back the majority of the deposit that they were trying to withhold - which goes to show that they seriously like to try it on and are probably not used to being challenged... At one point they even tried to blame us for bringing moths into the property. Ridiculous and unscrupulous. Mice-ridden poorly maintained property yet they expected everything to the letter of the law to be adhered to on the tenants side - but its a completely different set of rules for them on the maintenance side. Andrew Gordon is an unloved man who seems to take pleasure in causing other people misery. Please please please avoid them like the plague.

An absolute nightmare letting agent. So glad to have moved on, after two years of appalling service. Any faults reported to them were ignored, whilst receiving many abnormal requests. Never in nearly 30 years of renting in London, have I experienced such a deluge of harassment. They tried to keep the entire deposit, made through the The Deposit Protection Service. Thankfully, they failed, another illustration of their bully tactics. Please do avoid, I cannot state this strongly enough.

Absolutely horrific experience. Andrew who runs the company is a complete shyster and Theydons is a very poorly run agency in terms of property maintenance. We called it a day on our tenancy after they left the kitchen strip light hanging of its fittings for 3 months. They tried to stitch us up on the cleaning and other various costs upon leaving. Fortunately the DPS gave us back the majority of the deposit that they were trying to withhold - which goes to show that they seriously like to try it on and are probably not used to being challenged... At one point they even tried to blame us for bringing moths into the property. Ridiculous and unscrupulous. Mice-ridden poorly maintained property yet they expected everything to the letter of the law to be adhered to on the tenants side - but its a completely different set of rules for them on the maintenance side. Andrew Gordon is an unloved man who seems to take pleasure in causing other people misery. Please please please avoid them like the plague.

Although most of the staff were really lovely and helpful at Theydons, the experience was ruined by Andy, the manager. A really unpleasant man who didn't respect us at all. He pulled the classic dodgy letting agent trick of taking money from us for not having cleaned the place properly, although we left the flat much cleaner than the state it was in when we moved there. When he was at our flat he would only speak to me, and referred to my flatmate (we rented the place together for the whole period) as "your friend", which felt extremely disrespectful, we can only guess it was because she looked younger. We correctly predicted precisely what he would try to get away with at the end of our tenancy. The inventory was done long before we moved in and didn't address any of the areas that he claimed were problem areas when we were moving out, which knowing my rights now, I would never have accepted again. Leytonstone is a nice area to live in, but I would avoid Theydons as long as that man works there.

After they damaged our house and refused to pay I spent a gruelling 7 weeks dealing them. From an incompetent to her awful weasel boss; I had no luck with any of them. I had to pay for it in the end. In hindsight I wish I'd done so in the beginning and avoided all contact with such odious people. Steer well clear!

Useless for renting! Expensive fees...rubbish at maintanance....no respect for tenants and they lie to you. Stipulate minor things to maximise there chance of taking deposit after contract ends. Greedy uncaring letting Agents.

We arrived home to find a Theydons board in our front garden, despite never having had any dealings with them. Apparently the sign was to advertise a school fete (although four fifths of the sign was the Theydons logo). Over the course of a week we requested 4 times to have the sign removed, but this was never done and we were given multiple excuses.

At the beginning it seem to

At the beginning it seem to be good as service. What you wont know is that what they say in verbal communication it will be very different from what they will do and will twist you in their favor. I wont say to many details but all I am saying in here is that YOU SHOULD BE VERY VERY CAREFUL before signing any anything, and GET AS MANY MANY evidences upon every entry inside any property as a new tenant. I WILL NEVER RECOMMEND THIS COMPANY ever! They will make sure that you will get skinned ripped, money wise! Previous tenant

Useless for renting! Expensive fees...rubbish at maintanance....no respect for tenants and they lie to you. Stipulate minor things to maximise there chance of taking deposit after contract ends. Greedy uncaring letting Agents.

I have never wrote an review

I have never wrote an review on anything before but I had to on Theydons Leytonstone after receiving an awful service. I do wish the landlord of my lovely flat was using other agent.