Martin & Co Leeds City

24-28 Bridge End, Leeds, West Yorkshire, LS1 4DJ, Yorkshire, UK, LS1

Featured Claimed branch

4.6 874 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Paul Pepper The Trusted Agent 24 March 2025

Dammy Alonge

Dammy was polite, well mannered & professional throughout our viewing

Reply from Martin & Co Leeds City: Dear Paul, Thank you for your kind words and for taking the time to leave us a review. We're delighted to hear that you appreciated Dammy's professionalism and manner during your viewing. It's our goal to provide an exceptional experience for every client. We look forward to assisting you further on your property journey. Warm regards, Elizabeth

David Horsley The Trusted Agent 2 November 2024

Great letting agent

The agent who came to advise on what we needed and didn’t need was excellent.

Reply from Martin & Co Leeds City: Dear David, Thank you for your positive feedback and the four-star rating. We're thrilled to hear that you valued the advice provided by our agent. Our team is committed to offering honest and expert guidance tailored to your specific needs. We look forward to assisting you further in the future. Best wishes, Elizabeth

Mark Wright The Trusted Agent 9 June 2024

Sue is amazing

Sue really helped me and put my mind at ease after a miscommunication over my rent increase. The original agent I spoke to offered me an increase amount and then came back to me with an ven larger asronimical rent increase. She had no empathy or desire to look into the issue for me. However, Sue picked up my concern and took ownership even though it wasn’t her case. She was kind, empathetic, reassuring and went the extra mile for me. She clearly cares. Sue is amazing at service recovery and my faith and trust in Martin and co remains as good as always now.

Reply from Martin & Co Leeds City: Dear Mark, Thank you for your candid feedback and the 4-star review. We're glad that Sue was able to resolve the miscommunication about your rent increase professionally and compassionately. We always strive to provide exceptional service and are thrilled Sue exemplified this, restoring your faith in us. Your trust is our top priority, and we look forward to continuing to help you in the future. Best wishes Elizabeth

Emmanuela Onwuneme The Trusted Agent 20 February 2024

Impressed

I and my partner recently moved into our home and we’ve been impressed with how well organised and supportive the team has been. We also met with our property manager Hafeez, who is very friendly and helpful in making our moving in hassle free. Thanks and keep up the good work!

Reply from Martin & Co Leeds City: Dear Emmanuela, Thank you for your wonderful review. We're thrilled to hear that you and your partner had a smooth transition into your new home. It's our pleasure to provide you with the support you need. Hafeez and the rest of our team are delighted to receive your compliments and are motivated to continue delivering exceptional service. Best wishes Elizabeth

Naima Ait Issoumour The Trusted Agent 17 November 2023

Efficiency and proffessionalim

I would like to thank Ms Jessica Bradly for all her support during the process. She answered all my enquiries efficiently either face to face or by emails.

Reply from Martin & Co Leeds City: Thank you for your kind words, Naima. We appreciate your feedback and are delighted to hear that Jessica was able to help make your experience easy and efficient. We look forward to helping you again in the future.

Hind Baqer The Trusted Agent 20 October 2023

Rent application

Amazing, a little slow in process

Reply from Martin & Co Leeds City: We are pleased to hear you found the service amazing. We understand your needs and appreciate your feedback, and are actively working on developing our processes to ensure a swift response. Thank you for your review.

Amar Guptha The Trusted Agent 6 August 2023

Tenant review

Sue has been extremely helpful and made us feel comfortable at our new house.

Reply from Martin & Co Leeds City: Dear Amar, Thank you for your kind words. We are delighted that Sue was able to help you and your family feel comfortable in your new home. We hope you enjoy your stay. We will always be on hand to answer any questions you may have in the future. Best wishes Elizabeth

Mahgoub Mohamed The Trusted Agent 25 May 2023

They were simply great!

I had an amazing experience with Martin & Co. during my letting process. Their exceptional service made everything incredibly easy and stress-free. Josh was not only knowledgeable about the process but also incredibly friendly and approachable. He swiftly addressed all my queries and ensured a smooth experience.

Reply from Martin & Co Leeds City: Dear Mahgoud, Thank you for sharing your experience with us. We are pleased we were helpful, friendly and approachable. It's lovely to receive such positive reviews. Best wishes Elizabeth

Philip Levine The Trusted Agent 24 August 2026

Excellent Agent

I have used Martin & Co (Leeds) for over 10 years, both as a rental agent for a BTL property as well as a selling agent for my residential property. During this time, I can only say that the service I have received has always been absolutely first rate. Sue Wilson has been my point of contact, and during our long association, her diligence and expertise in managing the property has proven to be invaluable. She has been able to provide sound advice whilst acting on my behalf and has always worked consistently and at times tenacioualy to receive the most favourable outcome. I therefore have no reservations in recommending the services of Martin & Co.

Reply from Martin & Co Leeds City: Thank you, Philip, for your kind words and for being a loyal client for over a decade. We are delighted to hear that Sue's diligence and expertise have made a positive impact on your experience with us. Your recommendation means a lot to our team, and we will continue striving to provide exceptional service. If there's anything further we can do for you, please don't hesitate to reach out. Best wishes Elizabeth

Nathan Ford-Pain The Trusted Agent 9 January 2024

Reece was very helpful

He kept me updated regularly and it was a relatively straight forward process.

Reply from Martin & Co Leeds City: Dear Nathan, Thank you for your kind review and for acknowledging our commitment to communication and efficiency. We're delighted to hear that your process was straightforward, and we strive to maintain this standard. Looking forward to assisting you again in the future. Best wishes Elizabeth

About Martin & Co Leeds City

Martin & Co Leeds City is more than just a lettings and sales business renting and selling properties to people. We are a people business - matching people to properties, taking care of , landlords, tenants, buyers, sellers, investors and our business partners.

Website: http://www.martinco.com