We've been renting with Belvoir for the last year and a half with no issues. Although they have quite high criteria for accepting new tenants (thorough checks of income, proof of rights to remain in UK, etc), the quality of service is extremely high, and for us the office was right next to our flat which was very helpful. We had a lettings agent assigned to us, Jade, who was a star - any query we had, big or small, was chased up by her very quickly and always in a kind and professional manner. She was accepting of any difficulties we had, and provided lots of information on processes for move out and move in. Would recommend!PositiveResponsiveness, Quality

As a property management company, they have served both myself and tenants exceptionally well. Resolving maintenance issues quickly and ensuring I was compliant in my legal responsibility towards my tenants. They also have been personally supportive during family illness and I trusted them to look after the tenants needs sensibly. In that they sorted minor issues while keeping me informed, only contacting me in more out of the ordinary circumstances. After my bereavement, they were happy to communicate with me more often; we returned to our previous level of contact. I am very happy with my experience of Belvoir.PositiveQuality, Professionalism, Value

Good customer service and maintenance

Jade was so helpful and made the letting experience plain sailing thanks to the team for all your help

Really impressed with the service, and a special mention for Amber who was extremely helpful during the process. Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value

The service i was provided was second to none had a few hiccups on my end with applications was easily sorted out by an agent called jade who promptly and professionally helped me in every way possible kept in constant contact on a daily basis until we achieved our end goal i would not hesitate to recommend the company and especially jade for the help she has provided

Belvoir have been very professional throughout our tenancy. Harry in particular has been really helpful and quick to respond to any problems or queries we have.

I applied for the house during quarantine times, so the letting agents were not allowed to show anyone around, Jade was very helpful and got back in touch with myself as soon as she was able to, brilliant customer service!PositiveResponsiveness, Quality, Professionalism, Value