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Curchods Kingston upon Thames

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Seller beware. These guys are negligent on their own admission. A painful sales process to say the least. Scott Carson I did ask you not to send me emails for reviews, but as you keep repeatedly doing so, and breaking data privacy laws, here it is. Whether you're selling or buying you can't say you haven't been forewarned.

Reply from agent

Good afternoon Lars, I apologise for asking for the review for a second time, this was a genuine error. Your review is not in line with our understanding of how the transaction went when we managed to sell your property when others could not but if there are specifics you wish to discuss please don't hesitate to contact us.

1.00 /5
Reply from agent

We have no record of your name on our files, therefore would ask you please to contact the person who you have been in contact with to discuss your concerns. Whilst Symonds & Sampson welcome and encourage feedback from our clients, we do … More

1.00 /5
Reply from agent

Symonds & Sampson welcome and encourage feedback from our clients. We do not however enter into dialogue on public websites, but will investigate the issues raised in a professional and most importantly, confidential manner. Please refer to our website for the appropriate course of action.

1.00 /5

Very disappointed by the way they handle their agreements. Sadly, should you make the mistake to agree on a price they will call you back a couple of days later to inform you there was another offer and ask you to outbid a price higher than the one agreed upon.

Reply from agent

We have no record of your name on our files, therefore would ask you please to contact the person who you have been in contact with to discuss your concerns. Whilst Symonds & Sampson welcome and encourage feedback from our clients, we do not enter into dialogue on public websites, but will investigate the issues raised in a professional and most importantly, confidential manner. Please refer to our website for the appropriate course of action.

1.00 /5

Worst letting agency, AVOID!!!!

1.00 /5

They don't even bother to answer the call or return call .keep call from 1 week .after 1 week somebody picked up and wasn't intersted in viewing and promised to call back but still waiting.

1.00 /5

It's really rude and dishonest real estate. He and she keeps telling me lies. Please avoid this unprofessional agency. I don't recommend at all. Please don't let anyone else have a bad experience like me. This is the worst real estate I've ever had.

Reply from agent

Thank you for taking the time to give us your feedback. I am sorry you feel you had to post a negative review, due to your offer on one of our rental properties being unacceptable. We did not lie to you Julie, we always endeavour to achieve the best price possible for our clients and on this occasion the price and terms of your offer were unacceptable to our landlord.

1.00 /5

Tried to obtain a letting property through this company .Went through the usual checks and had approval from Tenant Data.. Rang Symonds to get an update understanderably in these difficult times but felt when i rang i was being a nuisance ..weeks later i had an e mail to say landlord had changed his mind and letting it to a friend ..Perhaps this company should do checks on potential landlords as we have endure weeks of uncertainty and stress .. If i ran my business on these terms i wouldnt have any clients !!!

Reply from agent

Dear Peter, we are sorry that you are dissatisfied with the outcome of your application. We must adhere to our client’s instructions and appreciate the decision was some time in coming and is disappointing for you. Our sincere apologies.

1.00 /5

Leo is a bit of an archaic, stereotype of a lying estate agent. Gives off the pretence of being everyone’s best friend but I don’t think he’s ever heard of the word “integrity.” They operate out of a dingy office not even at street level. It’s hidden away above a shop, really dodgy setting but at least they aren’t trying to hide the fact they’re not up to standard. Give them a miss or regret it. You can take a hint from the fact this company has a total of 5-reviews!

Reply from agent

Dear Mr Riberio We take these matters very seriously, unfortunately we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. To allow us to investigate this, please contact our Head Office by emailing admin@curchods.com with further details. Kind regards

1.00 /5

Poor communication amongst the staff. Waste of time.

Contact details
Sales Phone:

020 8546 6800

Sales Email:

kingston@curchods.com

Lettings Phone:

020 8546 6633

Opening hours

Unknown

Address

56-58 Wood Street, Kingston Upon Thames, Surrey, KT1 1UW, UK, KT1

About

Our estate agents in Kingston upon Thames specialise in the sales and letting of residential properties in Kingston upon Thames, Surbiton and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Kingston upon Thames. Our office also houses a dedicated lettings team on the first floor. Our Kingston branch is headed up by Branch Manager, Scott Carson, who began his estate agency career some 25 years ago. Scott says his success is based on hard work, commitment, and excellent training and development. He comments: “I have successfully managed a number of estate agency branches including Richmond, Esher and now Kingston. I pride myself on my positive ‘can do’ attitude to provide great customer service and make moving house as hassle-free as possible for our clients, ensuring that they continue to return and recommend me. I have moved house numerous times in the past 25 years as my family has grown and therefore know first hand what clients want and need!” Curchods Kingston upon Thames was recently awarded ‘Gold Winner’ for estate agent in Kingston upon Thames at the British Property Awards 2024 – an independent industry award which focuses on customer service. Kingston Lettings Manager Leo Der-Galestanian started in the Lettings Industry at the age of 23 in 2005 and over the years has built up valuable first-hand experience which he uses to advise our Landlords and Tenants on the processes, legalities and potential pitfalls when renting out their homes or investment properties.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available