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Brunton Residential - Jesmond

125 St. Georges Terrace, Jesmond, NE2 2DN, UK, NE2

4.8 229 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

Abraham Bilotta Google

I’ve had a very positive experience with Brunton Residential. The team has always been friendly, professional, attentive and helpful throughout the time I used their services. A special thank you to the Maintenance Team for their excellent and efficient service, and to Isla Usher, Leah Ramsay, Michael, Chloe Lattimer, Hannah Donnison and Kevin Ward, as well as the rest of the team, for their dedication and kindness. I truly appreciate all their help and support. If I ever needed their services again in the future, I would choose Brunton Residential without hesitation. Thank you to the whole team, and all the very best!

Reply from Brunton Residential - Jesmond: Good Afternoon Abraham, It's great to hear that you have had such a positive experience with the whole team, from renting properties through us to now buying and we love to hear that you'd use us again without hesitation - you know where we are if you need anything! Congratulations on purchasing your home, wishing you many years of happiness there. Thanks for taking the time to leave a review, Liam
Neil Rudkin Google

We received exceptional assistance from Brunton Residential in managing a difficult tenant. In particular Simone Quinn gave us timely advice and guidance in both dealing with this situation and also preparing the property for new tenants.

Reply from Brunton Residential - Jesmond: Good Morning Neil, Sorry to hear that you had a situation with a difficult tenant, it's never easy to deal with. I'm glad to hear that Simone and the team were able to provide advice and guidance to be able to get through the situation and prepare the property for the next tenants. You know where we are if you need us in the future. Thanks for taking the time to leave a review. Liam
Richard Jones Google

Very impressed with Brunton Residential. Professional throughout when handling both the sale and purchase for us. Special mention to Jada whom did a fantastic job negotiating and keeping us updated throughout the process as well as impressive efficiency. Harriet also did a stellar job for us - thank you to them as well as all the team.

Reply from Brunton Residential - Jesmond: Good Afternoon Richard, It's always nice to hear that you have been impressed with the service throughout your sale and purchase. I'm glad that Jada and Harriet were able to support you through the process with efficiency. I will pass on your feedback to the team. Wishing you the best in your new home! Liam
Andrew Ratcliffe Google

We recently had a very pleasant, smooth and communicative experience renting a property through Brunton Residential, would definitely look to use again! Special thanks to Isla and Rachel!

Reply from Brunton Residential - Jesmond: Hi Andrew, Great to hear that you've had such a positive experience renting through us and that Isla and Rachel in Property Management were so helpful throughout. Thanks for your review and you know where we are if you need us in the future. Liam
Leo Leperrier Google

Rebekah was great. Would definitely recommend. It was our first time renting and she had all our questions (of which there were quite a few) very quickly and clearly, and made the process smooth from start to finish. Thanks a lot! - Leo

Mohamed Baana Google

Brunton Residential were exceptional from start to finish. They were incredibly quick to respond to our enquiry, arrange a viewing and help us secure the property, which made the whole process much easier. A special mention has to go to Jay, who showed us around the property. We attended with my wife and our baby, and he immediately made us feel comfortable and at ease. He was friendly, professional and very knowledgeable, taking his time to answer all our questions and never making us feel rushed. He understood how important finding the right home was for our young family and genuinely went the extra mile. We really appreciated the personal touch and couldn’t be happier to have found the perfect home for our family. Thank you Jay and everyone at Brunton!

Reply from Brunton Residential - Jesmond: Good Afternoon Mohamed, Thanks for your review and kind words regarding the service from Jay. It's wonderful to hear that he put you at ease and provided a really personal service from the outset. I'm glad that you have found the perfect home for your family and wish you all the very best in the future. Thanks again, Liam
Keith Downie Google

Danielle Gibb was the estate agent for my move and she really helped with the stress of things. We had a bit of a protracted sale, with late attempts from the buyer to renegotiate. But Danielle was so reassuring, helpful and informative. My solicitor was also a difficult character, so a couple of times throughout the process I considered just cancelling the sale. But Danielle helped me through these difficult stages with a kind and understanding nature. You should be proud to have her as a sale progresser at BR.

Reply from Brunton Residential - Jesmond: Good Afternoon Keith, Thank you so much for taking the time to leave such a wonderful review regarding the service from Danielle in particular. It's great to hear that she has been able to help throughout such a stressful process. She will be thrilled to read your feedback! Wishing you the very best in the future. Liam
Sam Lane Google

Professional from start to finish, Chloe was very helpful.

Reply from Brunton Residential - Jesmond: Hi Sam, It's great to hear that everyone was professional throughout and that Chloe was very helpful! Thank you for your review, Liam
patrick arkle Google

My wife and I bought a new build house for investment and invited Brunton to find and manage a tenant for us. Having used Brunton to sell for us previously we thought they’d be ideal. We were not disappointed, from the initial meeting through to managing viewings and choosing the right tenants we have been impressed and in less than 5 weeks they found tenants and they moved in today. Thankyou Chloe and Courtney and colleagues.

Reply from Brunton Residential - Jesmond: Hi Patrick, Thank you for your review. It's great to hear that the service from the lettings team has lived up to the expectations set by the sales team and the process of finding tenants and getting them moved in has been straight-forward. I will pass your feedback to Chloe, Courtney and the team. You know where we are if you need us moving forward, Liam
Ayham Rezk Google

I have instructed Brunton Residential to manage my property for a year. Overall , I have been very pleased with the service provided, and I’m now happily moved back into the property. I really appreciate Simone’s support in making the process as smooth as possible and would be happy to recommend her and the agency to others.

Reply from Brunton Residential - Jesmond: Hi Ayham, Thank you for your recommendations and review. I'm so happy to hear that Simone has supported you through the process of letting your property. I hope you're very happy now that you're back in the property. Kind regards, Liam

About Brunton Residential - Jesmond

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Memberships and portals

Association of Residential Letting Agents National Association of Estate Agents

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