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Richard James

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

So lovely and helpful. It is early days in our tenancy but we are really happy to be staying in one of their managed properties - Lily, especially, has gone above and beyond. The previous tenant had covid anxiety and they were really understanding of this and it's left us feeling very safe and secure. They don't have many properties but if you're interested in one of theirs I really do recommend - the whole process between being interested in a property and actually moving in was completely pain free!

4.00 /5

Very helpful and friendly

4.00 /5
Reply from agent

Thank you for your review

4.00 /5

Very pleased with the support and commitment I received from Joe, Michael and the team at Balgores- would recommend.

4.00 /5

Helpful and friendly staff.

Reply from agent

Thank you Carl for your kind review, we really appreciate it.

3.00 /5

The letting service provided by Manning Stainton has been generally satisfactory, especially John Sheader, whose prompt communication and efficient handling of issues have been very helpful. I would like to suggest two areas for improvement: 1. After a tenant pays the holding deposit, it would be very helpful to provide a confirmed move-in date. This would greatly benefit new tenants and help reduce potential financial losses. For example, it would allow them to give timely notice to their current landlord, arrange school transfers for their children, organise broadband relocation, and schedule furniture deliveries. 2. The check-out report provided at the end of the tenancy could present a more neutral description of the property’s condition, in order to avoid unnecessary disputes during the deposit return process.

3.00 /5

I let my property with them. Pretty good at finding a tenant. Not so responsive after and a bit disorganised in communication which is frustrating and stressful. Comes with the territory I guess. (Update: had a call from director of Lettings who is working to improve responsiveness and tighten up the service. Fair play and I appreciate the outreach)

Reply from agent

Thanks for your feedback Dom, and for your time on the call yesterday following your review. Ashtons work hard to find suitable tenants and we are pleased you found this satisfactory. Move-in is the start of the tenancy journey for the asset management team and we work hard to keep communication and asset management timely and relevant but accept that there are sometimes teething issues with new tenancies which usually settle very quickly. We hope there has not been too much inconvenience to you or the tenants and we look forward to continuing to support you throughout the tenancy. Best wishes from the team at Ashtons.

3.00 /5

Purchased a property listed by Michael Anthony. Their recommendation for a conveyancer was poor and I wish I hadn’t used the one they recommended, also in hindsight as a FTB I’d have asked so many more questions about what the seller is leaving and why. Why they are pushing for a very rushed completion.

3.00 /5

We got stuck with someone called Anita at Middleton, who was rude and abrupt, but overall the staff both here and Rochdale are extremely helpful.

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28 High Street, Irthlingborough, Northamptonshire, NN9 5TN, Midlands, UK, NN9

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