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Belvoir - Ipswich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
05.10.2021
Because these agents pollute

Because these agents pollute google with their phone number for everything Ipswich agent related. My wife accidentally rang them thinking they were our agent. They even told her they were YourIpswich when she asked to confirm. They told here that they didn't have any hose on their books at the address she enquired about. (Which was true, luckily. The problem is, they had already mislead her that they were our estate agents. They were rude, misleading and unprofessional. I wouldn't recommend these people to anyone. Shame on you Belvoir!

1.00 /5

Poor non autonomous company with self greed.

1.00 /5
Reply from agent

I agree, we are not for everyone Brian. However I do not have you listed as a client (Tenant, Landlord or Contractor) so I can only hope we can provide a positive service for you, as and when, you are looking for a proactive agency in Ipswich. Thank you

1.00 /5

Worst real estate agents.. highly unprofessional and unethical people...We had finalized an appartment and they took 1 week to do a background verification.. once completed we were asked to move in.. on the move in day they tell us that we ll have to wait one more week for the appartment.. the next day they pulled the plug and informed us that the owner is not interested in letting the appartment on rent.. the same day we see the same rental advertisement with the move in date pushed to 1 week..

Reply from agent

Thank you for your feedback, we regret to hear that you had a negative experience with us and understand your frustration. We were equally frustrated at the situation because as explained, it was not our decision, it was the landlords decision not to proceed and we have to act on their instructions. We regret that you weren't satisfied with your experience although felt we acted in a very professional manner at all times and kept you fully informed. We explained from the outset that the initial referencing process can take 3-5 working days and all our dealings were within a timely manner including refunding all monies paid immediately. We also, offered alternative properties that did not suit your requirements so were unable to assist any further with this unfortunate situation. We are available to discuss further, please feel free to call us on 01473 212323. We wish you the best of luck in finding a new home.

1.00 /5

DECEPTIVE, LIARS AND DODGY PEOPLE. ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy and made me liable to pay for contractors visits where no work was done and I was not informed about the charges for no fault finding before sending contractors and then tried to relate to a clause in the tenancy stupidly, tried to enter into the property in our absence for inspection and viewing purposes but was strongly warned not to do so over times again and again and still kept on asking to do so until the end of tenancy, inventory process is poor here where faults are not mentioned and photographed at the check in but blamed tenant after checkout for the issues present since or before the start of tenancy in the property. In general very non professional group of people working who do not care and think about their customers needs, do not take interest in solving the problems, have non serious behaviour, show attitude and get rude when you complain, refuse to talk where they have weak points, no manners at all when conversations, do not listen and interrupt when someone talks and use all ways to get money out of the pockets of their customers.

1.00 /5
27.02.2017
DECEIVED, LIED AND * PEOPLE.

DECEIVED, LIED AND * PEOPLE. -ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy and made me liable to pay for contractors visits where no work was done and I was not informed about the charges for no fault finding before sending contractors and then tried to relate to a clause in the tenancy stupidly, tried to enter into the property in our absence for inspection and viewing purposes but was strongly warned not to do so over times again and again and still kept on asking to do so until the end of tenancy, inventory process is poor here where faults are not mentioned and photographed at the check in but blamed tenant after checkout for the issues present since or before the start of tenancy in the property.In general very non professional group of people working who do not care and think about their customers needs, do not take interest in solving the problems, have non serious behaviour, show attitude and get rude when you complain, refuse to talk where they have weak points, no manners at all when conversations, do not listen and interrupt when someone talks and use all ways to get money out of the pockets of their customers.

1.00 /5

Not a nice experience at all. Soon after I moved in, I requested a plumber to come, and when I asked them to come at a day that suits me as I couldn't take a day off on short notice when I just started a new job, they refused and made it very difficult. Also, when the inspection day came, I asked to be informed and called so I can be there for the inspection, they went against that and entered the flat without calling me as agreed or my consent. As fare as I'm concerned that is not just illegal but extremely rude and inconsiderate, especially when I informed work of the hours I might need to go out in to accommodate the inspection. When I asked for the manger to call me and explain, I was ignored. If a landlord wishes to give their tenant a horrible experience then that's the agency to go with.

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Crown Office 51 Crown Street, Ipswich, IP1 3JA, UK

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