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Michael Poole - Ingleby Barwick

Michael Poole - Ingleby Barwick

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Communication is terrible, rang the stockton site to view a house, after viewing it we tried ringing, even went into the stockton office and left our name for the application form, I replied to the number that gave me the initial appointment asking for an application, no response. The next day my partner rang for one got told to contact the ingleby office as they were dealing with it, they said he'd be sent one at 11.30, I then rang ingleby office at 1.45 to be told they won't be taking any more applications, told them I'd been trying since the viewing to get one and my partner had been sent one but was at work so couldn't fill it out till his break, to be then told well I'll be sending them off at 3 and I'd have to get it forwarded from my parter. Rang my partner at 2 o'clock to find out he still hasn't even been sent the application! Absolute waste of time, put me off viewing any more houses with them, literally tried everything to get an application and still not recieved one. Would not recommend.

review by Shannon Oakley
Reply from agent

Hello, Shannon. I'm sorry to hear about your recent experience. This is not how we want our customers to feel. I've informed management of this criticism.
1.00 /5

Really poor customer service. Spend far too much time having to chase for them updates on offers I have put in. One offer was rejected, but they didn’t bother contacting me to let me know. Also a really poor knowledge of the property

review by Carl
Reply from agent

Hi Carl, I'm sorry you were not successful with your offer. The property you have expressed interest in has received lots of attention and the Vendor wanted to have a think about their options before making a decision. We will always inform anyone that offers what the Vendors decision is as soon as we have it.
1.00 /5

Patronising! Im still waiting for an email from last week so not very helpful either

review by LB
Reply from agent

Dear LB, Thank you for taking the time to share your feedback with us. We are sorry to hear that we failed to meet your expectations and deliver the level of customer service that we strive to provide. At Street Ahead, we strive to provide our customers with high-quality service, and it is unacceptable that we fell short of this standard in your case. We would like to assure you that we take your feedback seriously and would like to resolve this issue as soon as possible. If you could please provide us with your email address or contact information, we would be more than happy to follow up on your email and assist you in any way we can. You can reach us at talktous@streetsahead.info. Thank you for bringing this to our attention. We look forward to the opportunity to make this right and provide you with the exceptional service that you deserve. Best regards, Streets Ahead South Croydon Team
1.00 /5

Not a good experience. Would never buy a property again through them.

review by Geoffrey Watson
1.00 /5

After being a very good tenant of almost 3 years, very very very disappointed, will never deal with them again or recommend them to anyone.

review by M S Ayobi (Random Reviews)
Reply from agent

Mr Ayobi was, indeed, a very good tenant and, as neighbours, we had a very good relationship until the end of the tenancy, when the Landlord made a claim against the deposit for cleaning and repairs. I understand Mr Ayobi's disappointment at this but, as I have tried to explain, such claims are outside the agent's control.
1.00 /5

review by Willie
1.00 /5

I went to Streets Ahead around midday on Saturday. The lights were on, the door said that they were open but nobody visible from outside and no doorbell. I tried calling on the phone but no response and the call was not diverted to a main branch.

review by Helen Wylie
Reply from agent

Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details to talktous@streetsahead.info we can look into it. Thanks, Laura
1.00 /5

review by Sophia E
1.00 /5

I don’t really write reviews but unfortunately we have experienced the worst in one of their sales people. He was very rude and arrogant. Had our property valued by this agent but went with another agent in the end. So he called us late night and discouraged us about choosing the other agent and then said with a very arrogant tone of voice that hey don’t need our property anyway. Very unprofessional.

review by Annie Ryland
Reply from agent

Dear Annie, We apologies for the experience you have received and we take customer service very seriously. Please could you kindly call Danny, the senior branch manager of our Croydon central branch to discuss the matters you have raised further on 020 8686 8686. Kind regards, Zoe PA to the Directors
1.00 /5

review by Jake Plumb
Contact details
Sales Phone:

01642 763636

Sales Email:

inglebybarwick@michaelpoole.co.uk

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 10:30 - 12:30
Address

Myton Park, Myton Road, Ingleby Barwick, North Yorkshire, TS17 0WA, North East, UK, TS17

About

Website:

http://www.michaelpoole.co.uk

Michael Poole Estate Agents have had their prominent branch based at the Myton Park shops for many years now and have handled the sale and rental of literally thousands of properties in that time. They have a very experienced team handling the sale of homes ranging from apartments under £100,000 to large executive properties around £600,000.

get in touch Value my property

Our team

KAREN BUSBY

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