Communication is terrible, rang the stockton site to view a house, after viewing it we tried ringing, even went into the stockton office and left our name for the application form, I replied to the number that gave me the initial appointment asking for an application, no response. The next day my partner rang for one got told to contact the ingleby office as they were dealing with it, they said he'd be sent one at 11.30, I then rang ingleby office at 1.45 to be told they won't be taking any more applications, told them I'd been trying since the viewing to get one and my partner had been sent one but was at work so couldn't fill it out till his break, to be then told well I'll be sending them off at 3 and I'd have to get it forwarded from my parter. Rang my partner at 2 o'clock to find out he still hasn't even been sent the application! Absolute waste of time, put me off viewing any more houses with them, literally tried everything to get an application and still not recieved one. Would not recommend.