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1.00 /5

When I owned my property. They got me nice tenants. On phoning them as the tenants paid rent to them to pay me. Payne & Co was keeping the money according to the tenants. Even t they were paid. I was not getting paid. The rent that was due. Con artist's this Estate agency. I do not recommend.

review by Cindi N

Reply from agent

Dear, Cindy x. As a company we take our reviews very seriously. We cannot find a record of your name or any dealings with you. We pride on our high customer service and we believe your review is untrue without foundation. Please could you contact us urgently on 020 8554 6233 or lettings@payneandco.co.uk so we can clarify your review without delay, failing that we will be seeking legal advice for defamation of character. Regards Graham Jones, Branch Partner. Payne & Co.

1.00 /5

Disappointed/horrible. Didn't tell me that a house was on sale after I looked at it and told them to let me know, and people bought it for a much cheaper price. Don't trust this company.

review by Aaliyah

Reply from agent

Dear Aaliyah, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards Mark Sinclair, Manager.

1.00 /5

When I owned my property. They got me nice tenants. On phoning them as the tenants paid rent to them to pay me. Payne & Co was keeping the money according to the tenants. Even t they were paid. I was not getting paid. The rent that was due. Con artist's this Estate agency. I do not recommend.

review by Cindy x.

Reply from agent

Dear, Cindy x. As a company we take our reviews very seriously. We cannot find a record of your name or any dealings with you. We pride on our high customer service and we believe your review is untrue without foundation. Please could you contact us urgently on 020 8554 6233 or lettings@payneandco.co.uk so we can clarify your review without delay, failing that we will be seeking legal advice for defamation of character. Regards Graham Jones, Branch Partner. Payne & Co.

1.00 /5

I tried to enquire about a property and spoke to Tom several times and he said he would return my call and get back to my query the same day. I had chased him up numerous times and he always made excuses and was not helpful at all. Very disappointing and unprofessional service. Tom was not helpful or honest.NegativeResponsiveness, Quality

review by Sabbir Adam

Reply from agent

Further to your recent review. We fully appreciate it is a very difficult time to buy a property as the housing market is so busy. To clarify, we explained to you at the time of your request for a viewing on the subject property that we were in receipt of multiple offers from an open house viewing which had taken place the weekend before and that we were waiting for client’s instructions. Subsequently the house went under offer as a result of that first wave of viewings. Should we have any similar properties which come onto the market in the same area we shall keep you advised. Regards Payne & Co Further to your recent review. We fully appreciate it is a very difficult time to buy a property as the housing market is so busy. To clarify, we explained to you at the time of your request for a viewing on the subject property that we were in receipt of multiple offers from an open house viewing which had taken place the weekend before and that we were waiting for client’s instructions. Subsequently the house went under offer as a result of that first wave of viewings. Should we have any similar properties which come onto the market in the same area we shall keep you advised. Regards Payne & Co

1.00 /5

review by Abubaker Patel

1.00 /5

review by Maria Denardis

Reply from agent

Dear Maria Denardis, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

review by jameelah macmillan

Reply from agent

Dear Jameelah Macmillan, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

Very bad customer service

review by Shams Al Habibi

Reply from agent

Dear Shams Habibi, As a company we take our reviews very seriously. Unfortunately, we can not find a record of your name or any dealings with you. We pride on our high customer service to all our clients old and new especially through this difficult global pandemic. Please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

They gus are lying to their clients We called them hundred time for last one week but they gave us different axcuses They promised us for the property and after then they don't care Now i am homeless and don't have time to find another property😢😢💔💔NegativeResponsiveness

review by Mady Zaidi

Reply from agent

Dear, Madi Zaidi as a company we take our reviews very seriously. Unfortunately, we cannot find a record of your name or any dealings with you. We pride on our high customer service to all our clients old and new especially through this difficult global pandemic. Please could you contact us on 020 8554 6233 or lettings@payneandco.co.uk so we can clarify your review without delay. Regards

1.00 /5

review by Abu Zakaria

Reply from agent

Dear Abu Zakaria, As a company we take our reviews very seriously. Unfortunately, we are struggling to find a record of your name or any dealings with you, please could you contact us on 020 8518 3000 or ilford@payneandco.co.uk so we can clarify your review without delay. Regards

Payne & Co

Payne & Co

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