Dear Kuldeep Singh We have gone through our database and we can not seem to locate your details being registered here at Payne & Co. Your opinion is defamatory and does not correspond with the other reviews Tom has received. Tom is one of our most senior and respected sales advisors with over 10 years of experience. If this is a genuine complaint, please get in touch and we will look into this matter for you. Please call us on 020 8518 3000 opt 1 or alternatively email us at Ilford@payneandco.co.uk. Regards Mark Sinclair, Manager.