An organisation run by very incompetent management - they’re running more than two years behind on registering land/property so if you’re coming up for a remortgage, it means you can’t remortgage, then they don’t do an urgent expedite when you request it, they don’t respond to any communications as they’re too busy, they don’t respond to complaints because they’re too busy - so it begs the question, what are they actually doing. Again, it’s another lazy government department
Thomas Morris - Huntingdon
59 High St, Huntingdon , Cambridgeshire, PE29 3DN, East of England, UK, PE29
4.7
1,313 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Not good experience with any of the letting agencies
Reply from Thomas Morris - Huntingdon: Sorry to hear that Babitha but thank you for the feedback.
Do yourself a favour - sign up with someone else Their website does not work on mobile phones They do not have basic information able to be collected on their open home app. They do not take any feedback that was sent from 5 years ago to make better. But don’t worry they have been pouring all their efforts and resources into a property mgmt software program at the expense of their sales crm . I have given this company so many opportunities to redeem themselves even offered to drive to Brisbane to discuss their issues but they don’t want to hear them. We will be going elsewhere as is a lot of other current offices as why would you stay
This must be one of the worse agent I ever been it has been bad from start to finish u get complaints from the agency when they do an inspection and u phone the head office and they very rude on the phone when u call them about the rent so I’m glad I’m leaving
Reply from Thomas Morris - Huntingdon: Hello and thanks for taking the time to leave your thoughts. I am genuinely sorry that your experience was so disappointing and I have passed your comments on to our Property Management department who I assume you are referring to.
Reply from Thomas Morris - Huntingdon: Hi Trinity Cat, we have no record of you as a tenant or any dealings with you, if you have an issue with the company please contact:
mel@glowhomeslettingandsales.com
Beware Document everything in writing throughout the tenancy free advice. At the end of the tennacy the service is non existent and they attempt to blame you for their mistakes.
Reply from Thomas Morris - Huntingdon: Hi Yvonne, disappointed by your unfair review of our business as is the landlord of the property with how the tenancy ended with you absconding, leaving rent arrears & leaving the property in a poor condition.
Maybe you will edit or remove your review once we go to the dispute stage with your deposit in question,
Also getting your family members to leave us one star reviews is defamation of business which we will be taking further action on,
Please contact us on: lettings@glowhomeslettingandsales.com
Trying to sell our house has been a nightmare and when providing feedback they refused to listen.
Reply from Thomas Morris - Huntingdon: Dear "N 1" - We're obviously disappointed at your rating but appreciate you talking the time to leave one.
The staff here seem to think they are doing you a favour by letting you use their product.
There is a bug whereby buyers who check in using the QR code do not appear in Pocket. Therefore it is not possible to make notes or send the listing documents. It’s embarrassing. Today the same problem occurred in 3 opens. How do I escalate this problem?
About Thomas Morris - Huntingdon
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Website: http://www.thomasmorris.co.uk/
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