Another successful sale, thank you Courtney, Caroline and all at TM.
Reply from Thomas Morris - Huntingdon: Thank YOU Robert! Glad we could help.
Thomas Morris - Huntingdon
59 High St, Huntingdon , Cambridgeshire, PE29 3DN, East of England, UK, PE29
4.7
1,313 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Reply from Thomas Morris - Huntingdon: Hi There Martin,
Thank you very much for taking the time to leave a Google Review rating with regard to our Huntingdon office - it really is appreciated. I'll let the team know!
It's has Salt need to be safe from Property fraud
The service was excellent but they can’t keep your information safe, anyone can ask them about the information of sale and purchase.
Reply from Thomas Morris - Huntingdon: Hi Rizwan, thank you for your feedback, we’re really pleased to hear you found the service excellent.
We’re very concerned to read your comments regarding the handling of information, as protecting our clients’ data is something we take extremely seriously. We have strict procedures in place to ensure confidentiality at all times.
We’d appreciate the opportunity to look into this further, so please contact us directly with more details and we can investigate this for you.
It was a good start but as time went on I felt it went off the boil. Lots of time wasters coming to view with no intention of buying, communication from Roxy and Thomason was great, as this lengthy period went on I emailed to take it off the market, this never happened, eventually a buyer was found and again a lengthy process of silence, we’d given up if I’m honest, then received a call to ask us to be out in one week, when I said this was impossible they asked Why? I then agreed personally with the buyers a reasonable date to vacate and complete. I did a lot of the negotiation myself. I do repeat though that Roxy & Thomason are a credit to your business
Reply from Thomas Morris - Huntingdon: Hi Philip, thank you for your feedback, we really appreciate you taking the time to share your experience. It’s great to hear that Roxy and Thomason supported you well and made a positive impression.
We’re sorry to hear that things felt inconsistent as your sale progressed, particularly around communication and the handling of your request to take the property off the market. We understand how frustrating that must have been and this isn’t the level of service we aim to provide.
We’re pleased a buyer was ultimately found and that a completion date could be agreed that worked for you. Your feedback has been shared with the team so we can improve moving forward.
Thank you again, and we wish you all the best for the future.
Reply from Thomas Morris - Huntingdon: Thanks for your rating Robin - very much appreciated!
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Website: http://www.thomasmorris.co.uk/
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