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Thomas Morris - Huntingdon

59 High St, Huntingdon , Cambridgeshire, PE29 3DN, East of England, UK, PE29

4.7 1,313 reviews

Recent reviews

A selection of reviews, highest rated first. Not every review may be shown.

RobinD-12 Yell

The Best!

I recently moved to the UK and was unfamiliar with letting procedures here. I found a great property and the Agents at Thomas Morris were very friendly and helpful as I worked through the process. My new place is perfect and I couldn't be happier. I highly recommend Thomas Morris!

Linda Lancaster Google

Nice and clean environment. Staff are helpful. We'll recommend. Thank you. Linda

Adam Sayer Google

I purchased a property through Starlings and Watson Brundall, and as much as I know they are for the person selling the property, they did work incredibly hard, to keep me updated throughout. Would I recommend them? Yes! Would I use them …

Reply from Thomas Morris - Huntingdon: Thank you for your review, Adam Sayer! We appreciate you taking the time to share your experience with Starkings & Watson. Your feedback helps us continue to improve our services. We would love to know how we can further tailor our service … More
Tate Residential Google

James and Team - Thank you for the support this year you have been most helpful.

Reply from Thomas Morris - Huntingdon: Hello Tate Residential, Thank you very much for taking the time to leave us such a positive review. It has been a pleasure working with you and the team over the years, and we’re delighted to hear that James and our wider team have been able to support you effectively throughout that time. We’re always happy to help, so if you ever have any questions or need further support, please don’t hesitate to get in touch. Warm regards, The Focus Micro Systems Team
Wellington Bunhu Google

A wonderful experience. The staff is really friendly and helpful. Special mention to Billie for being responsive at the earliest opportunity and providing detailed information which gave us a peace of mind throughout the whole process.

Reply from Thomas Morris - Huntingdon: Thank you Wellington, appreciate you recognising Billie's efforts
Chris Escott Google

We have been with Focus a long time, and we have both had changes in our business. There has been a few bumps in the road but the guys at Focus have always been available to give time and support to keep us on track.

Reply from Thomas Morris - Huntingdon: Hello Chris, Thank you so much for taking the time to share your feedback and for being a … More
April van Es Google

I have been letting through Thomas Morris for a couple of decades now. Their business model has recently changed and although it has been difficult for me to understand who deals with what these days as tasks have become more specialised and I don't have an individual I can approach about each of my properties, this approach has been very useful at the end of tenancy of one of my properties where Sheetal has been dealing with the deposit return and has done a good job, despite being remote from the property.

Reply from Thomas Morris - Huntingdon: We have changed our structure recently to improve service levels to Landlords and customers so it is good tp hear that Sheetal has done a good job. If it helps, the main contact for you in your area should you wish to discuss your properties is Holly.
David Moodie Google

The company was very quick to respond to my request for viewing and organised a view ing promptly. The agent was very helpful and knowledgeable giving insights of potential improvements that could be made to the house whilst not …

Reply from Thomas Morris - Huntingdon: Thank you so much, David, for taking the time to share your experience. I’m delighted to hear you found the process smooth and the insights helpful. It’s always my aim to provide honest advice and useful information without any pressure, so … More
Bethany Peek Google

We've recently had a very challenging six months, as we were unexpectedly informed that our landlord intended to sell the property at the end of our tenancy. Understandably, this was a huge shock and led to some stressful and, at times, heated email exchanges and conversations. Throughout it all, Sheetal has been a calm and reassuring presence. Her responses have always been clear, calm, and timely, and she made a real effort to put me at ease whenever I called or emailed. She handled every interaction with professionalism and empathy, which made a difficult situation much more manageable. We're incredibly grateful for her support. That said, I do think Thomas Morris could improve their internal communication across departments. There were several instances where I felt I had to chase things up repeatedly and include multiple people in email threads, only to be told certain queries weren't within someone’s remit. This fragmented approach added unnecessary stress to an already difficult time. Another positive aspect was having the estate agent serve as a buffer between us and the landlord, who unfortunately has not been the most helpful or sympathetic. While I understand their financial reasons for selling, as tenants who’ve looked after the property and considered it home, a bit of compassion would have gone a long way. Thank you again, Sheetal, for your patience and professionalism during such a tough time. Your support really made all the difference.

Reply from Thomas Morris - Huntingdon: Thank you Bethany for taking the time to let us know how we did. Appreciate your feedback about communication between departments. We're glad to hear we delivered such a great experience though. If there's anything further we can do for you, we are happy to help!

About Thomas Morris - Huntingdon

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Website: http://www.thomasmorris.co.uk/

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