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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I had a great experience with Kate – she was incredibly helpful, professional, and always quick to respond to any issues or questions I had. She communicated clearly, responded to emails promptly, and was happy to fit me in around my busy schedule, which I really appreciated. It’s clear she genuinely cares about her clients and takes pride in doing a great job. Highly recommend!

Reply from agent

Thank you so much for your lovely review, Erin. We're thrilled to hear that Kate provided such a helpful and professional service. She takes great pride in looking after her clients, and your kind words will mean a lot to her. We're really pleased we could work around your schedule and make the process as smooth as possible. Thanks again for the recommendation! — The Brock Taylor Team

5.00 /5

Kate Ellery was professional and very helpful in aiding us to find a happy home.

Reply from agent

Thank you, Jason! We’re so pleased to hear that Kate was able to help you find a happy home. She’s a fantastic part of our team and will really appreciate your kind words. Wishing you all the best as you settle in! — The Brock Taylor Team

5.00 /5

I highly recommend Kate Ellery from Brock Taylor. During our international relocation she was a lifesaver in helping us secure a new home. Empathetic and professional attending to every query. We are so lucky to have her as our partner in property.

Reply from agent

Dear Lemay, Thank you so much for your wonderful review and kind recommendation. We're delighted to hear that Kate was able to support you so well during your international relocation — it’s always our aim to make moving as smooth and stress-free as possible, especially from overseas. We'll be sure to pass on your lovely feedback to Kate; she’ll be thrilled to know she made such a positive impact. Wishing you all the best in your new home! Warm regards, The Brock Taylor Team

5.00 /5

I have always been really happy with Brock Taylor’s Lettings team, but today they excelled themselves. After the sale of my flat fell through last week, Thomas found a short term let that was happy to allow sales viewings on the same day as picking the property up. I am completely staggered and incredibly grateful for the support and service that this team have offered me in what was a bit of a nightmare situation. Thank you Thomas, Simon, Kate, Lucy and the team

Reply from agent

Dear Claire, Thank you so much for your kind words and for taking the time to share your experience. We're truly sorry to hear that the sale of your flat fell through, but we're so pleased that Thomas and the team were able to step in quickly to help. It means a lot to know that our support made a difference during such a stressful time. We'll make sure your lovely feedback is shared with Simon, Kate, Lucy and everyone involved. If there's anything more we can do, please don’t hesitate to reach out. Warm regards, The Brock Taylor Team

5.00 /5

Impressive service with kind heart most especially Simon Jervis, He was supportive for the paper works that we really needed without hesitation. Thanks a lot.

Reply from agent

Dear Ryan, Thank you for your kind review. We're so pleased to hear that you were impressed with the service and that Simon was able to support you so well throughout the paperwork process. We'll be sure to pass on your thanks to him – he’ll be delighted to know he made a positive difference. If there’s anything else we can help with, please don’t hesitate to get in touch. Best wishes, The Brock Taylor Team

5.00 /5

Thank you so much to Sarah, Olli and Peter at Brock Taylor. You were all fantastic from start to finish, making the whole process smooth and stress free for me! I will definitely use you again in the future ! 5 star service! Thanks team!!

Reply from agent

Dear Emily, Thank you so much for your lovely review! We're thrilled to hear that Sarah, Olli and Peter helped make the process smooth and stress-free for you – that’s exactly what we aim for. Your kind words and 5-star rating mean a lot to the whole team. We look forward to working with you again in the future! Warmest regards, The Brock Taylor Team

5.00 /5

Worked with Amy to let a property, she and the team were incredibly responsive and professional from the very beginning- give great feedback and suggestions throughout. …

Reply from agent

Thank you for sharing your feedback with us, Jeremy. We are glad to hear that you had a positive experience with our team and that we were able to meet your needs. We appreciate your recognition of our professionalism and responsiveness, and we will continue to strive to provide the best possible customer service.

5.00 /5

I recently sought advice from Lucy Maskell regarding a letting issue and was thoroughly impressed. Lucy's expertise and professionalism were outstanding. She provided clear, practical advice and guided me through the process efficiently. …

Reply from agent

Thank you for your wonderful feedback, Shan! We are thrilled to hear about your positive experience with Lucy Maskell at Brock Taylor Estate Agents Horsham.

5.00 /5

Brock Taylor have been amazing! My house went under offer in 4 days. Ollie & Liam have been brilliant throughout. Following up, returning calls when they said they would, and being one step ahead at all times. The whole experience has been …

Reply from agent

Thank you very much for your kind review! We're so glad to hear that you've had a positive experience working with Brock Taylor Estate Agents Horsham, and we really appreciate your recommendation. We'll continue to do our best to provide excellent service to all our customers.

5.00 /5

We’ve had a great experience with Simon and Kate – they’ve been incredibly helpful and quick to resolve any issues that came up. Although we had a couple of unexpected problems along the way, they were always responsive, supportive, and handled everything efficiently. It's clear they really care about doing a good job and looking after their clients. We truly appreciate their professionalism and friendly approach. Highly recommend! Additionally, at the time, we were quite desperate to find a new home in a short time period, and they were incredibly helpful and supportive throughout the whole process. It truly meant a lot to us!

Reply from agent

Thank you so much for your thoughtful review. We’re so pleased to hear that Simon and Kate were able to support you through what must have been a stressful time. It's great to know their professionalism, responsiveness, and friendly approach made a real difference. We understand how important it is to feel looked after, especially when facing time pressures, so we're delighted they could help you find your new home and resolve any issues along the way. Your recommendation truly means a lot to us!

Contact details

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Address

2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12

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