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Brock Taylor

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The Brock Taylor team are extremely professional and friendly. They helped us buy and sell at a quiet time of year ensuring lots of viewings took place. They kept us up to date at all times

Reply from agent

Thank you for taking the time to leave us such a positive review. We’re delighted that our team could support you through both your sale and purchase, ensuring plenty of viewings and regular updates along the way. Providing a professional yet friendly service is really important to us, so it’s fantastic to hear we delivered that for you. Wishing you every happiness in your new home!

5.00 /5

From the get go Keith was well informed and prepared arriving with an information pack about the house and a "can do" attitude. I have been impressed by his professionalism, drive and understanding of the local market. Probate sales are challenging but I feel nothing but supported by Keith and the team. Thank you.

Reply from agent

Thank you, Karen, for your kind words and 5-star review. We’re so pleased to hear that Keith’s professionalism, market knowledge and proactive approach made such a difference during your sale. We understand that probate sales can be particularly challenging, and it means a lot to know you have felt fully supported by Keith and the team throughout. We truly appreciate your feedback and are grateful for the opportunity to assist you.

5.00 /5

We are incredibly grateful to the agency staff for their understanding and support during a difficult time, and for their genuine willingness to help ensure the client could secure their dream home. I will be recommending your agency to everyone — you truly have a team of professionals!

Reply from agent

Thank you so much for your thoughtful feedback. We’re truly pleased to hear that our team’s understanding and support helped during a difficult time, and that we could play a part in securing your dream home. Recommendations mean so much to us, and we’re grateful for your kind words about the professionalism of our staff. Wishing you every happiness in your new home.

5.00 /5

I wholeheartedly recommend Brooke Taylor! They’re not just estate agents – they’re genuinely caring people who go above and beyond to help you secure your dream home. The very next day after I contacted them, I already had a positive outcome – I honestly didn’t expect things to move so fast. The team truly understands how important timing can be, and they do everything they can to make sure no precious moment is wasted. Sometimes, just a few hours can make all the difference – and they get that. I’m incredibly grateful for their support and will definitely be coming back to them in the future!

Reply from agent

Thank you so much, Iryna, for your glowing review and recommendation. We’re thrilled to hear that our team’s proactive approach and genuine care helped you secure your dream home so quickly. Timing really can make all the difference, and it’s wonderful to know you felt fully supported throughout the process. We’re grateful for your kind words and look forward to helping you again in the future.

5.00 /5

I had a great experience with this letting agency. The whole process was smooth and straightforward from start to finish. Lucy, who showed me the property on the viewing day, was friendly, knowledgeable, and professional. Kate handled the move-in process and was equally helpful, ensuring everything went smoothly. Communication with both Lucy and Kate was prompt and efficient—they were always quick to respond and kept me well-informed throughout. Highly recommend!

Reply from agent

Thank you, Dan, for your fantastic 5-star review. We’re delighted to hear that your experience with our lettings team was smooth and straightforward from start to finish. It’s wonderful to know that Lucy and Kate’s professionalism, friendliness and clear communication made the process easy and stress-free for you. We truly appreciate your recommendation and wish you every happiness in your new home!

5.00 /5

My partner and I would highly recommend Brock Taylor! Having recently moved in to one of the properties they manage, we’ve had a very positive experience with Lucy during the initial flat viewing and Kate Ellery who assisted us with securing the flat, arranging the move and sorting out the inventory inspection. Both were very professional, friendly and resourceful every time we needed to arrange anything. Our queries were always answered quickly and resolved well!

Reply from agent

Thank you so much for your kind words and 5-star review. We’re delighted that both you and your partner had such a positive experience with Lucy during the viewing and with Kate in securing your flat and arranging the move. It’s fantastic to hear that their professionalism, friendliness and quick communication made everything run smoothly. We truly appreciate your recommendation and wish you both every happiness in your new home!

5.00 /5

My experience with Brock Taylor was great from the start, I met with Lucy who showed me around several properties. She was very welcoming, friendly and easy to speak too. She was able to answer all my questions and was very attentive to my preferences with the let i was looking for. I was introduced to Kate E. fairly early along the process also who handled my early questions and ultimately my application and most other things from that point onwards. She was equally very friendly, approachable and knowledgeable. She has answered all my questions and queries quickly and clearly and made the whole process of getting setup stress free and painless which is a real credit to her. Both of these people showed a genuine interest in helping me find a great flat while taking into account my preferences. It was clear they took pride in helping someone get sorted. It made a real difference to what was otherwise a very stressful search in a difficult market. So thank you. I was so appreciative for the help, support and very happy with the apartment that they helped me secure. I would recommend anyone who is looking to rent within this area to speak to them.

Reply from agent

Thank you, Joe, for your detailed and thoughtful 5-star review. We’re delighted to hear that Lucy and Kate made such a positive difference in your search, from the early viewings right through to securing your new flat. It’s fantastic to know their friendliness, knowledge and genuine care helped make what could have been a stressful process feel smooth and straightforward. We truly appreciate your recommendation and wish you every happiness in your new home!

5.00 /5

After dealing with other Letting Agents, Brock Taylor was a breath of fresh air. From the very first telephone conversation they were welcoming and helpful. Thomas showed me around and dealt with my Tenancy. He was polite, professional and went above and beyond to help me!

Reply from agent

Thank you for your wonderful feedback. We’re delighted to hear that your experience with Brock Taylor felt like a breath of fresh air from the very first call. It’s great to know Thomas made such a positive impression — being polite, professional and going above and beyond to support you throughout your tenancy. We’ll be sure to pass on your kind words to him, and we wish you all the best in your new home!

5.00 /5

Thanks for Thomas O’Meara for helping me with the process of getting my rental agreement

Reply from agent

Thank you, Víctor, for your 5-star review. We’re so pleased to hear that Thomas was able to support you with your rental agreement and make the process straightforward. We’ll be sure to pass on your thanks to him, and we wish you all the best in your new home!

5.00 /5
Reply from agent

Hi Fernando, Thank you so much for your 5-star review! We really appreciate you taking the time to share your experience. If there's anything else we can help with in the future, please don't hesitate to get in touch. Best regards, Brock Taylor Estate Agents

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Address

2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12

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