Really pleased with the service I received from the BT Team, they were very responsive and nothing ever seemed too much trouble. I would highly recommend this agency!PositiveResponsiveness, Professionalism
Sam has been a star, he always calls and keeps in touch with latest updates and has really helped us out with our onward purchase through another agent. Thank you for all your help.PositiveResponsiveness, Professionalism
Emily Lee was absolutely amazing from the very first phone call right the way through the whole process. Emily kept us in the loop throughout the whole process and went above and beyond with helping us.PositiveResponsiveness, Quality, Professionalism, Value
Leanne was amazing throughout our sale,we hit many bumps in the road trying to move things forward, which at times was extremely stressful, Leanne went over and above to help, she maintained contact between all parties to keep the sale process moving, absolutely outstanding service, thank you so much LeannePositiveResponsiveness, Quality, Professionalism, Value
With any interaction with Emily at Brock Taylor she is responsive, efficient and friendly. Clearly keeps great records of previous conversations and generally very very helpful.PositiveResponsiveness, Professionalism
Brock Taylor helped me through quite a lengthy move process at probably one of the busiest times to move. It was quite stressful at times, and I was very grateful for the communication and support. Leanne was great. Thank youPositiveResponsiveness, Professionalism
Fantastic and professional service from Josh, Sam and the whole team. From day one you are well looked after and kept well up to date, nothing is to much. Highly recommend Brock Taylor, they aren’t the cheapest but well worth every penny.PositiveResponsiveness, Quality, Professionalism
Would definitely recommend Brock Taylor - everyone We’ve been in contact with has been extremely helpful and professional. They’re clearly very knowledgeable but also warm and very happy to go the extra mile. Selling your house can be stressful but so far they’ve made everything very smooth! A special thank you to Sam & Josh, both who have gone above and beyond and dealt with our many questions amazingly!PositiveResponsiveness, Quality, Professionalism
I first rented a property through Brock Taylor's Lettings Team in 2019 when I first moved to Horsham and had nothing but great experiences. So when I was looking for a new house to move into the perfect one caught my eye and it was once again being let and managed by Brock Taylor which instantly put me at ease because I had already had an amazing experience with them when I was renting a flat through them. I had been away from Horsham for a while due to the pandemic but travelled down to do an in-person viewing of the property where I was greeted by Amy, who showed me around and was very helpful even at this early stage. Later that same week I got a call from Hannah on the lettings team to let me know the Landlord had accepted me as the new tenant and proceeding from there. Brock Taylor has a very intuitive and supportive online system to onboard tenants remotely/digitally and whenever I would email for info or help I would get very swift and professional responses. While Hannah helped with all the paperwork, Amy helped with getting me moved in and kept in touch during that process to make sure everything was okay. I could not recommend Brock Taylor enough to anyone, they are a fantastic Lettings Agent and I'm so happy that both the first property I moved into in Horsham and now my second, were both done through Brock Taylor. They are easily the best at what they do in Horsham and while I don't plan on moving again anytime soon, I look forward to my future interactions with them in whatever capacity that may be. Thanks again to Amy, Hannah and the whole Brock Taylor team for the amazing work they do.PositiveResponsiveness, Quality, Professionalism
Really happy with the service that Brock Taylor provided us throughout our sale. Josh managed our sale professionally throughout the process and was very patient with all the hurdles we had to endure. Once sold having Leanne as a sales professor was invaluable and gave me full confidence that BT we’re doing everything in their power to execute the sale as fast as possible - this key piece made our lives easier and I wish that all agents I’ve dealt with over the years had a Leanne. Thanks to everyone who helped us throughout the process.PositiveResponsiveness, Professionalism
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2-4 East Street, Horsham, West Sussex, RH12 1HL, South East, UK, RH12
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