We recently sold our house through Hilbery Chaplin Hornchurch, and the whole process could not have gone more smoothly. Phil, Kelly, and Kellie have been absolutely amazing from start to finish. They were always available whenever I called — in fact, they always picked up the phone! They were incredibly helpful, professional, and proactive, always calling back promptly whenever I had a question. Their communication and support made the entire experience stress-free and straightforward. A fantastic team and a truly outstanding service — I’d highly recommend Hilbery Chaplin Hornchurch to anyone looking to sell their home.

I recently sold my home through Hilbery Chaplin, and I honestly cannot thank the whole team enough. Phil, Neil, Kellie and Kelly were incredibly professional, understanding, and knowledgeable throughout the entire process. Thanks to their support, everything went smoothly from start to finish. I would highly recommend Hilbery Chaplin to anyone looking to sell their home.

It was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care. I would highly recommend .

Recently offered on a lovely property after viewing with Neil but unfortunately due to a change in circumstances the seller decided not to sell. However, Hilbery Chaplin and Neil always kept me in the loop and I did not have to chase them for answers, a great example for estate agents.

Had the pleasure of working with Kelly Workman on a purchase of one of my clients. Could not have been more delighted with the service. The transaction was a tricky one with one half of the chain being ready before the rest. Kelly kept a tricky first time buyer well managed simply through her kindness, courteousness and professionalism. She even went on to chase the chain and respond to concerns while she was out of office and on Holiday! Could not recommend more!

We had the pleasure of working with Phil and the team in Hornchurch on the sale of our bungalow. From the very start, they made us feel we were getting a truly personal service, which is so important with such a big transaction. Unlike some High Street estate agents who can feel pushy or misleading, Hilbery Chaplin were honest, approachable, thorough, and highly knowledgeable. We trusted them from the start and immediately felt we were in safe hands. We had previously dealt with another agent for the same transaction but didn’t receive anywhere near the service we did with Hilberry Chaplin. Looking back, we wish we had chosen Hilberry from the start. Phil, Kellie, Kelly, and Neil were all attentive, responsive, and a real pleasure to work with. If we ever need to move again, we would not hesitate to call them and will recommend them to anyone who we know undertaking such a transaction that’s for sure! Thank you Hornchurch team for making the process such a positive experience — we are very happy!

If you live in the Romford area and are looking to buy or indeed sell your property, Hilbery Chaplin are by far the best estate agent locally on every level. First class service from start to finish. I cannot recommend them highly enough.

Hilbery and Chaplin is the best Estate Agency in Essex. They successfully sold 8 properties for us in Romford, Gidea Park ,Forest Gate and Hornchurch during last few years and 3 recently in 2025. We are really appreciated their professionalism, market knowledge, efficient communication and patient approach’s to selling process. Thank you all and specially to Phil Day and Nicholas Chaplin!!!

Excellent set of Agents to work with. They are always reliable approachable and responsive. I wouldn’t hesitate to recommend them

Extremely professional and friendly staff. Great to work with.