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Hilbery Chaplin Residential - Hornchurch

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care. I would highly recommend .

Reply from agent

Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!

5.00 /5

We have used Hilbery Chaplin twice now, once for my own property, and second for my parents property, and would use them time and time again! Kelly has been marvellous yet again, she's an absolute god send, they are all so efficient, and professional too, they certainly get the job done! Would highly recommend hilbery Chaplin, brilliant Estate Agents! Well done Kelly! Thank you! 🏆

Reply from agent

Thank you for your lovely words and for choosing us again Sandra. Kelly and the team are thrilled to hear your feedback - we really appreciate your recommendation and continued support.

5.00 /5

I put my house on the market with Hilbery Chaplin and dealt with a lovely lady called Kellie Hallier. I was very anxious as was selling solo but she was very reassuring and made me feel comfortable. She has been with me during the whole process, checking I’m ok without my prompting and talking me through various documents. I dont know how I would have done it without her. She gave me some contacts to help with removals of old furniture and the name of a reasonably priced solicitor. I highly recommend.

Reply from agent

Hi Julie, thank you so much for your lovely review. We're so pleased to hear Kellie was able to make the process feel smooth and supportive for you. Selling a home can be a big step, and its wonderful to know she helped make it easier. We really appreciate your recommendation!

5.00 /5

Recently my wife and I had the pleasure of engaging with Kelly and Phil from Hilbery Chaplin in Hornchurch and I couldn't be more satisfied with the experience. From the outset, them and their team were incredibly friendly, making me feel welcome and valued as a client. What truly stood out was their helpfulness; they went above and beyond to address any questions or concerns I had, providing clear and insightful guidance throughout. Their knowledge of the market and the intricacies of real estate transactions was impressive, instilling confidence and trust in their expertise. Overall, I highly recommend Hilbery Chaplin for anyone seeking a seamless and enjoyable real estate experience. They truly exemplify professionalism and customer service excellence.

Reply from agent

Hi Kevin, we truly appreciate your detailed and thoughtful review. Its fantastic to hear that Kelly, Phil, and the Hornchurch team provided such a professional and supportive experience. Thank you for recommending Hilbery Chaplin - we're grateful for your trust.

5.00 /5

I reached out to Hilbery Chaplin about 5 years ago for a valuation amongst several other Agencies. Neil was very insightful with the market comps and was very friendly and not pushy which I appreciate. He was understanding of my situation at the time. When I was finally ready to sell this year, i chose to reach out to Neil following his professionalsm and advice. Neil was quick to arrange open days and I had plenty of viewings. Fast forward to today, I am thankful to him and both Kellies' for their support in making the sale quick, smooth and easy. Thank you to the team. Highly Recommend this company and branch.

Reply from agent

Thank you for your thoughtful review. We're pleased that Neil's initial professionalism and advice led you back to us, and that both Kellie's were able to support you through a smooth and efficient sale. We truly appreciate your recommendation and wish you all the best moving forward.

5.00 /5

I bought a house using Kellies help. She was extremely nice and cooperative. I received amazing support.

Reply from agent

Thank you for your kind feedback! We're delighted that Kellie could provide such great support during your home-buying journey.

5.00 /5

Kellie Hellier has been absolutely the best with the whole process of buying my new home. Always kept me updated and always there to answer any questions and queries. Would definitely recommend

Reply from agent

Thank you for your kind words! We're so pleased Kellie could make the process smooth and supportive for you. Enjoy your new home.

5.00 /5

I recently sold my home through Hilbery Chaplin, and I honestly cannot thank the whole team enough. Phil, Neil, Kellie and Kelly were incredibly professional, understanding, and knowledgeable throughout the entire process. Thanks to their support, everything went smoothly from start to finish. I would highly recommend Hilbery Chaplin to anyone looking to sell their home.

Reply from agent

Thank you for taking the time to share your experience. We're so pleased to hear that Phil, Neil, Kellie and Kelly provided the professional and supportive service we always strive for. Its been a pleasure working with you, and we're very grateful for your recommendation.

5.00 /5

We recently sold our house through Hilbery Chaplin Hornchurch, and the whole process could not have gone more smoothly. Phil, Kelly, and Kellie have been absolutely amazing from start to finish. They were always available whenever I called — in fact, they always picked up the phone! They were incredibly helpful, professional, and proactive, always calling back promptly whenever I had a question. Their communication and support made the entire experience stress-free and straightforward. A fantastic team and a truly outstanding service — I’d highly recommend Hilbery Chaplin Hornchurch to anyone looking to sell their home.

Reply from agent

Hi Krishna, Thank you so much for your wonderful review! We’re delighted to hear that you had such a smooth experience selling your home with our Hornchurch team. Phil, Kelly, and Kellie will be thrilled to know their efforts made the process stress-free for you. We truly appreciate your recommendation and wish you all the best for the future!

5.00 /5

Extremely professional and friendly staff. Great to work with.

Reply from agent

Thank you for your 5-star feedback Alexis, the team in Hornchurch enjoy working with you.

Contact details

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Address

18 North Street, Hornchurch, Essex, RM11 1QP, South East, UK, RM11

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