D & J Lettings and Property Management

Really bad estate agents. Julie is useless and has no idea what she is doing, probably worst agent I've come across. They just want to take your money and are extremely rude and lack any intelligence. Came into the office to speak them and …

Newmans found me a tenant for a house in Leamington Spa. The tenant was not working and had 2 county county judgements against her. Newmans did not inform me that the tenant they had found me was not working and that she had 2 county court …

Did not acknowledge or respond to my enquiry re. Purchasing a property they have advertised on Zoopla. It is still advertised. Have messaged them 3 time's.. But no response. Looked at their website.. But it is not good or at all clear. I cannot phone them as I am atm deaf.

Been calling for over a week and no answer. Sent emails texts and left voicemails but no one gets back to you. I understand you can be busy at times but all the time is not understandable. I have dealt with many many estate agents and i know they experience large call numbers at a time but after a few tries you get through or they get back to you. Very bad service would not recommend

Absolutely pathetic service. Don't even bother to look at their properties !! Update: I was contacted by Dharmesh, he investigated : I initially had asked for price reduction, their colleagues refused and to my surprise the price immediately came down. I tried contacting them but none of them responded. I now get an explanation that they snubbing me by not responding to my calls and email, doesn't deserve such a low rating. I beg to defer!

VERY POOR, UNPROFESSIONAL SERVICE - AVOID! We arranged a viewing of a house to rent on Thursday. When we turned up the current tenant would not answer the door and had put a key in the lock so the agent could not get in. The agent was very apologetic and told us she would rearrange the viewing and make sure we were the first to view the property. We agreed to this and said we were very keen to rent the property, but of course needed to have a look inside before we did. We told the agent that the house ticked most of our boxes and we would likely take it following a viewing. The viewing was rearranged for Saturday, we turned up and the same agent was showing the property to another couple. We were a little shocked after what the agent told us, but we went on with the viewing. The house did tick all our boxes, so despite the messing around we agreed to take it and handed the agent our completed application form. On Monday we had an email to say our application was not successful, as the landlord had decided to go with one of the other applicants. We are VERY frustrated, when we were told we would be the first to view the property... I don' know why an agent would say that to a couple who had told them they'd take the house, pending a viewing and then arrange other applicants to view. This seems very poor and very unprofessional to me.

I rented a flat with Newman last year... I think it is the most unprofessional service I have ever had with any business. Nothing was right: unresponsive for the length of the tenancy, flat wasn't professionally cleaned before we moved in, as promised, and they tried to get a large part of the deposit at the end (disputed and they didn't get it). I don't understand how they can operate with their very poor and disorganised ways of working.

After viewing a flat I requested measurements of a couple of the rooms. I was told these would be taken over the next couple of days and sent to me via email. 9 days later and I still had received no response at all from D + J so I sent a follow up email asking if the measurements had been taken yet. Another 6 days past and still we had no response so my partner rang the office to chase it up and was told our message would be forwarded to the right person and we would get an email response when they were back in the office. 2 days later I finally received an email response in which I was told that the measurements had been sent but "the email never sent" and the sketch that had been taken had been conveniently lost. I was then told they would go back to the flat and re-do the sketch the same day and send it over. Another 5 days past and still no response. I rang them again today to find out what was going on, only to be told that the flat had been let somebody else. This has been by far the worst interaction I have ever had with any estate agent, completely unprofessional and incompetent. I will never be dealing with D + J Lettings again and will advise friends and family to do the same.

I have rented a property through Newman Letting agent with 2 friends in 2019 and they gave us the worst service you can ever imagine: - On first visit they had no idea about the property they were visiting and promised things that were never done ( cleaning before moving in, fixing electrical issue) - On the move in day they lied about having their professional cleaner " letting them down" and we were given a very dirty flat with electrical problem - We were not given a key for the letter box and I had to argue with them everyday for a month to get someone to fix the issue - We didn't have heating for the whole month of October even though they were aware and would just " come back to us" so we had to get someone to fix it as the temperatures were freezing. - They didn't want us to attend the check out because we " would be in the way" - They wanted to take more than half of our deposit away for cleaning and painting when we had spent 2 days cleaning the flat. We raised a dispute through the TDS deposit scheme and was proven right and got our deposit back They will always find a way to trick you and lie to you about everything. I am sure that they will reply to this post saying lies and trying to discredit it by saying we were bad tenants for having one party. Anyway I would run away if I saw the name again, they are thieves and will lie for anything !

Absolutely disgusted at the lack of customer care. I contacted them before Christmas to request a light bulb replacement in the communal area, with no reponce, eventually after calling three times the bulb was replaced. I have now sent a further three messages and two phone calls with an issue I have with a tree branch growing against the blocks connunal Sky satellite dish with absolutely no response. Does not shout out much about what the sales pitch is on the web site regarding the commitment to their landlords and tenants.