We used JNP to sell my daughter's house and received first class service throughout. Lisa was extremely helpful and professional in every way. She kept us in the loop with regular updates and went over and above to when chasing both buyer and daughter's solicitor. We highly recommend the team at JNP if you are looking for a friendly, smooth and stress free transaction!

Recently we have to relocate from Germany to UK. As part of process JNP team assisted in securing place in High Wycombe. Team is very responsive and friendly. It eased my process. Initially Xenia helped me with process and she guided with all required steps. It made lot of value to set the stage. Further she went on leave and my application has been picked up by other colleague Shaun. I can see that Shaun is very proactive and responds to all emails very promptly, of course even for a simple query. He makes sure all points are clarified and more importantly answers them with lots of patience. Sitting in Germany and getting tenancy agreement is a real challenge for me. Shaun ran around with accounts team, landlord and made sure to send me tenancy agreement in time. Big thanks to Shaun and Xenia. Wish JNP all the very best.

We sold our property with JNP recently and the Team in High Wycombe were great, very professional and responsive. We chose them because in our area we’d noticed they appeared to be the agents whose boards changed from ‘Fors Sale’ to ‘Sold’ most frequently. My first contact was with Michael, who not only comprehensively explained the process to me but also, when I said I wanted the house on the market ASAP, went straight back to the office and returned with his camera within the hour and took all the photos - We were on the market within a couple of days. We then dealt with both Martin, who was friendly and helpful, and mainly Caroline, who was great and proved such a valuable link between us and our conveyancer, as we were constantly frustrated by the lack of response from the latter. We feel that Caroline went above and beyond for us and that things would have dragged on for much longer if it wasn’t for her help in chasing and pushing the process along. We would like to make it clear that the 5 stars are for Caroline and the Team in Wycombe and definitely NOT for JNP’s ‘in-house’ Conveyancers Premier Property Lawyers, who we would not recommend to anyone!

We have just sold a house through JNP. Excellent service with all the staff responding quickly to any queries we had. Emma Mullett dealt with our sale very professionally and went above and beyond at times when sorting out any extra issues that came along. Highly recommended company to sell with.

I would thoroughly recommend using JNP. Christina went over and above giving me advice to my area questions, which properties would best suit my needs, following up my queries in a timely manner. Natalie from the Conveyancing team really also put me in touch straight away with the solicitors to make my customer journey run as smoothly as possible. Excellent customer service.

Excellent service from JNP. Very quick at getting back to you, extremely proactive and professional. Xenia was working with me from beginning to end, she is incredibly professional, kind, and responsive. Really appreciated her dedication to help make this stressful move easy for me.

Emma Cross is a superb ambassador for JNP in the work she does in the 'Sales Progression Team'. This is the liaison between the 2 parties to the sale and also the 2 respective Solicitors. I would say this has to be a difficult role. However, Emma did not live up to her name, was never 'cross' but always, polite, professional & responsive. She kept her cool and focused on the outcome for the client, whilst also challenging the buyer & Solicitor where necessary (and this was required!). A huge asset, thanks Emma, you're a star! Regards, Chris & Jackie

It has been an absolute pleasure liaising with Nicola Shaw at JNP (part of the sales progression team), who has been able to take the stress out of a lot of situations during this process (not everyone can do this) and her personal touch and genuine interest in us as a client was very noticeable and much appreciated. Well done JNP! What a great team you have.

Lisa and Caroline worked tirelessly for us; when our first sale fell through the day before planned exchange, they both jumped on to it and had additional viewings arranged within 24 hours. Great service and indeed my best experience with an estate agent.

Amazing staff esp the Director. They've guided me the whole way.