Christina arrived promptly for the viewing and came armed with answers to all of my questions. She took the initiative to ask further questions of the vendor in anticipation of receiving the same questions from prospective purchasers. She was helpful, professional and polite and gave me plenty of time to view the properly, I didn't feel rushed and was given time to have a good look round. Excellent service, thank you.PositiveProfessionalism

We received fantastic service and support from all of the JNP team in High Wycombe but particularly Emma on the Sales Progression team. She was very on the ball, friendly, professional and it was amazing to receive a brilliant customer service thanks to her!PositiveResponsiveness, Professionalism, Value

I would like to thank the staff in the selling of my property and the staff in the lettings as i had a bad tenant. They all went above and beyond and more. They were always there when i needed them. Thanks so much everyone.PositiveResponsiveness, Quality, Professionalism, Value

Mat P and the team have made the process of selling out home and buying our next house as painless as possible. From start to where we are now (still finalising paperwork) they have been responsive and professional, keeping us up to date at all times. Mat, Nathan, Ross and Lisa have all been great and helped support the end to end process, even when its been out of their respective areas. They took the action to follow up and then get back to us with an update. Overall a great experiencePositiveResponsiveness, Quality, Professionalism

This is the most excellent service I have received from an estate agent! Special thanks to Nathan Dowie for his very dynamic solution to our situation and brilliant strategy that worked perfectly. Also special thanks to Caroline Dowdy for the speed and expert advice in agreeing a sale. Whenever I'm buying or selling in the future I will contact JNP. Absolutely brilliant! Very highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Lisa Smith from Sales at JNP was really helpful. She explained the entire process to us and was extremely understanding and helpful when we were negotiating the offers on the property that we have bought. There was an element of trust and we appreciated that! She was excellent in answering our questions and going to the vendor and then coming back to us very promptly. We are very pleased with the service we received from JNP sales. Emma Cross in the Sale Progression team was amazing. She went absolutely above and beyond her call of duty. She gets great pleasure it getting her work done efficiently and it shows. I spoke to her everyday from the point of getting the documents transferred, exchanging contract. It was extremely stressful for us as we had to exchange and complete prior to 30th June 2021. Emma was an angel and a star, she went through the journey with us and did more than her job! Excellent service from Emma Cross and it is needed to ensure that the transition happens and communications takes places between all parties.

Emma was incredibly helpful in getting to us to exchange, facilitating messages between the vendor's and ourselves quickly and effectively. She also went above and beyond to liaise with both sets of conveyancers pushing them to get key milestones over the line. I would wholeheartedly recommend Emma to friends and family, and thank her again for all her support.

I am currently searching for a property to purchase and I have to say, Christina is an absolute pleasure to deal with. So professional, polite and helpful. Christina is extremely efficient and does everything she possibly can to assist.PositiveResponsiveness, Professionalism

Very Professional service, excellent experienced team, particularly Emma who supported me through the whole process making sure that everything went smoothly and I understood the process and what I needed to do to complete successfuly on my property.PositiveResponsiveness, Professionalism

A shout out to Gesica, my property manager, who was very efficient and prompt in responding to my emails and requests. She handled everything very professionally and ensured I was kept updated throughout. She portrayed excellent customer service. I am very satisfied with the client/customer care of JNP. Having had used the services of another agency before, which was not good, I can recommend JNP very confidently.PositiveResponsiveness, Professionalism