This is our first house purchase and Emma is very professional and helpful. She explained everything in a way that was easy to understand and helped us with making the offer, communicating with different parties and answering all my questions quickly and professionally.

As new time buyers this whole experience was very daunting, however, Emma made both me and my partner feel at ease. Emma was always happy to help with any queries we had and always very quick to respond! Emma constantly kept us updated throughout the process and chasing our solicitors when needed. When our solicitors were making the process take far longer than needed, Emma was reassuring and helped us in any way she could! Cannot thank Emma enough for all the help throughout this process! :)

We have recently sold our home through JNP and dealt with Michael and Emma. Telhey were fantastic. Emma was so good at chasing when the chain nearly collapsed. Thank you for helping us, will definitely use JNP again

I've had a very good experience with JNP. Lisa helped me with my recent purchase and went out of her way to make the process as easy as possible. There is always someone at the end of the phone and able to assist with any questions or issues. Would not hesitate to use them in the future!

We have recently moved to a property that was being sold by JNP and had many dealings with Emma Cross who was absolutely brilliant! Emma made sure to keep everyone in the loop and went above and beyond. When things got a little tricky Emma was reassuring and realistic and I still feel without her constant chasing of everyone we may not have moved into our dream home! Big thank you to all the staff at JNP who always made time to take calls despite the busyness of current times!

We have bought a house through JnP (completing tomorrow!) and from start to finish they have been excellent. If anyone has the pleasure of working with Emma Cross there they are in very capable hands. We had a prolonged buying process (through various delays with solicitors and nothing to do with JnP) and I am in serious doubt this would have gone through without Emma's stewardship. If and when we are looking to sell our house I wouldn't do it through any other estate agent than JnP. Anyone looking for a recommendation on who to list with should look no further. Thanks to Emma for being the person who kept everything moving in this process.

Good team in the office , worked hard to sell my property even though the sale fell through after 6 monthsPositiveProfessionalism, Value

In the time that I have dealt with JNP both as a tenant and a landlord, I have always found them be responsive, polite and willing to 'go the extra mile' to assist me wherever possible. This has particularly been the case recently with the issues encountered as a tenant of one of their managed properties, where both Tori and Hannah have dealt with the issues effectively and ensured that they have been resolved as quickly as possible. I'm hoping that we don't encounter any further issues, but I am confident that they will again assist to deal with anything that should arise in the same manner as they have done previously..my thanks to both of them for all their recent help.PositiveResponsiveness, Professionalism

I didn't have to be asked to leave a review for JNP. It would be wrong of me not after the absolutely amazing service I received. Sales Progressor Emma needs a promotion, a brand new office with an amazing window view and the best coffee machine money can buy. Emma was the star of our house buying journey. Keeping in contact with our solicitors, chasing them when needed and keeping us up to date at least once a week with a Friday phone call. I cannot thank Emma enough for all she did. JNP as a whole have been brilliant from our first viewings right up to picking up the keys. From the bottom of my heart, thank you for making this journey a pleasure. I sincerely hope to use your business again. 5 ***** :)PositiveResponsiveness, Quality, Professionalism

I would highly recommend JNP. We have used them twice now and would definitely use them again. Nicola was very professional, friendly and really on the ball. The whole team really know their stuff and make the selling and buying process stress free. Thank you.PositiveResponsiveness, Professionalism