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JNP Estate Agents - High Wycombe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Good customer service and communication. Was very happy with the updates and response from Aaron Darnell.

Reply from agent

Thank you for the review Jo, it was a pleasure to work with you on the sale of mums property and we wish her all the best in her new home. Best Wishes Aaron

5.00 /5

Thank you to Alex at Intercounty for a great service and always so quick to respond. Alex went above and beyond for me when dealing with my rental property and I highly recommend using him for any lettings.

Reply from agent

Thank you Holly for your review, you've been a pleasure to deal with! I hope your mum enjoys her new home! If I can help at all in the future just give me a call. Best wishes Alex

5.00 /5

Sam and the rest of the team have been enormously helpful and supportive, guiding me through the home buying process from initial viewings to supporting me with every detail thereafter. Response time was always rapid and the level of service has been very high. I have felt in good hands and am very satisfied with the outcome. Sam was especially helpful, going above and beyond to get the keys to me and offering a warm and friendly service. The team continues to support me with redirecting mail etc. nearly a year after I moved in. Thank you, Intercounty!!

Reply from agent

Hi David, It was a pleasure, thank you for your review it means a lot! Hopefully, we can work together in the near future, Sam.

5.00 /5

Excellent service throughout my search for a new property. Millie was brilliant with her professionalism and knowledge in helping my search and liaising with the sellers of the property I'm purchasing

Reply from agent

Thank you for the review Anthony we are delighted you are happy with the service provided and look forward to getting you moved into your new home. Best Wishes Millie

5.00 /5

Intercounty were very helpful and knowledgable during our house purchase. Their staff were always on hand to guide us through the process, arrange additional viewings and give advice.

Reply from agent

Thanks Chris, it was a pleasure working with you and Claire and I hope you are enjoying your new home. Best Wishes Aaron, Sam, Alex & Millie

5.00 /5

Thank you to all the staff at JNP High Wycombe for being so proactive and professional! Particular shout out to Mitchell, Martin and Naz for their knowledge, understanding and patience as I navigate my way through a tricky process. I cannot recommend them enough! Hayley

Reply from agent

Thank you so much for your review Hayley! We're really pleased to hear that Mitchell, Martin and Naz were able to support you with their knowledge, patience and professionalism. The whole team at JNP High Wycombe is grateful for your recommendation - it truly means a lot.

5.00 /5

They did a great job with my house sale and purchase. All queries were answered promptly and professionally. I would definitely come back.

Reply from agent

Thank you for your review Matt! We’re so pleased to hear that you had a positive experience with both your sale and purchase. It’s great to know our team provided prompt and professional support. We’d be delighted to work with you again in the future - thank you for choosing JNP!

5.00 /5

We met a lovely agent Called Naz, he was great to speak to, very knowledgable on the property we were viewing and local area, he was friendly and polite and works 7 days a week which I was impressed by! Would defiantly recommend!

Reply from agent

Thank you for your review Lauren! Naz is such a dedicated member of the team so it’s great to know his knowledge, professionalism and friendly approach made a positive impression. He'll be over the moon with your recommendation, thank you ⭐

5.00 /5

Mitchell and Naz are both amazing, I am so glad that I chose to go with JNP. They are both extremely friendly and informative and go the extra mile for their clients, nothing is too much. I was completely clueless about selling my house but thanks to Naz and Mitchell I am much more informed about the process which I now find less daunting.

Reply from agent

Thank you for your review Ann. We're thrilled to hear that Mitchell and Naz guided you every step of the way during the sale of your house. They will be over the moon with your recommendation. Thank you for choosing JNP 🏡 …

5.00 /5

My son purchased his first flat via JNP and the post offer service from them has been amazing - particularly Lisa Smith who has always been there to push the sale along and help negotiate the hurdles and challenges we faced. We ourselves were not the easiest of buyers yet Lisa remained positive and her tenacity helped us get to exchange eventually. Whilst giving the review 5-stars, I have done that purely on Lisa's performance (she is an asset to JNP) however would have knocked half a star off if possible as our first contact / offer experience wasn't that great. JNP sales number was nearly always busy and they didn't always call us back; they sent someone to show us the property on their first day who didn't have a clue about the flat etc; and when we made the offer they forced us to pay £72 to carry out ID checks and wouldn't either allow us to provide ID checks via our solicitor (who charged £14) nor proceed with accepting our offer until we carried out this check via them.

Reply from agent

Thank you for your review David. We’re absolutely delighted to hear that Lisa provided such outstanding support throughout your son’s purchase. Lisa is indeed a valued member of our team and your recognition of her efforts means a great deal. We also appreciate your feedback regarding the initial stages of your experience. With regards to the fees requested, we are legally obliged to conduct anti money laundering checks on all purchasers and sellers. We’re sorry to hear that your early interactions did not meet expectations and we will pass your comments on to the team regarding communication. We wish your son all the best in his new home. If there's anything further we can do or assist with in the future, please don’t hesitate to contact the team on 01494 528000.

Contact details
Sales Phone:

01494 528000

Opening hours

Unknown

Address

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13

About

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Our team

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