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Belvoir - Harrogate

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
25.01.2019
Masham

We found the letting agents at Belvoir in Harrogate to be friendly, efficient, and component service. I received quick responses to all of my questions. The answers I received were detailed and definitely answered my questions. Belvoir always kept us informed on request we made. I would recommend Belvoir to anyone looking for a efficient letting agency.

4.00 /5
Reply from agent

Thank you for 4 star review Mr Hodgson. We hope you enjoy living in your new home. Regards The team at Belvoir Harrogate

4.00 /5
29.10.2018
Lettings agency of

I would recommend Belvoir Harrogate to any landlord. Their service is exceptional. personal and appreciated very much as a first time landlord. Use them ...

4.00 /5

Belvoir has managed our property for 15 years as we are living overseas. They have always provided great service, notifying us of any issues arising in a very timely manner. They have also inspected the property regularly and facilitated any visits that we have requested over the years. They use reliable contractors to carry out any repairs and provide valued feedback regarding how our tenant is treating the property. I highly recommend them as property management agents.

4.00 /5

Very efficient in working with us to find an appropriate rental in a short space of time.

4.00 /5

I have used Belvoir for over 4 years, I like the personal service, talking to someone who cares good customer service. They look regularly at your property and I feel that they get the best type of clients which as a landlord is very important

3.00 /5
Reply from agent

Thank you for the review Nisanka. We hope you are enjoying your new home but if we can improve our service in any way please do get in touch with us. Regards the team @ Belvoir Harrogate

3.00 /5

spacious apartment in the center of Harrogate for a person who appreciates comfort. Agency - nice friendly help.

Reply from agent

Thank you for the review Marek.

2.00 /5

I have a special needs daughter with a therapy dog. House i was interested to view was on the market for a couple of months and the priced dropped so i explained my situation and landlord would consider her PAT dog which is a non malting toy cockapoo. Viewed house throughly, estate agent lady just stood there, hardly any knowledge of said property but after a few days consideration (no follow up calls) I decided to put in an application. I then called the next day to be told the landlord won't be accepting pets....this is discrimination against a working dog that is qualified in her services and its disgusting. Not only are these estate agents unable to do a job with customer service but mess you about wasting everyone's time. Still the house is on the market for 3 months now and has just been reduced by £150 a month this morning. Wake up Belvoir

Reply from agent

Emma, I am sorry to hear you haven't been happy with our service. I understand that my colleague spoke to the landlord after your initial enquiry to see if he would accept your situation with a therapy dog. The landlord advised he would consider this, but after further thoughts he then decided against having any pets at all in his property. As the managing agent for this property we had to act on the landlords instructions unfortunately. I apologise for any inconvenience this caused you. Regards Laura, Lettings Manager

1.00 /5

RENTERS AVOID - dealt with a number of patronising, snobbish staff in Harrogate. Always sensed a deep contempt for tennants. I'm sure they're more charming for property owners, over several years in property we did not feel we were treated with respect nor dignity. We left our property cleaner than when we moved in and they charged us from our deposit to have professional cleaners come in, just to clean dust from inside a light fitting we didn't even know we could get inside. Complained, nothing happened. We are now buying a property and in future will avoid anything do with this company. Thank you for teaching us how NOT to treat clients.

Reply from agent

Hello David, sorry to hear you were unhappy with our service during your tenancy dating 2015-2018. We always strive to treat both tenants and landlords with the same high level of customer service we have been recognised for in other reviews. Looking at our records we deducted £39 from your deposit to cover to cost of cleaning the oven door, oven shelf and two light fitments. Your deposit was also protected with the TDS, which meant if you didn't agree with our findings you could have submitted a dispute and the matter would have been decided by an independent adjudicator.

Contact details
Lettings Phone:

01423 504121

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:00
Address

3 Princes Square, Harrogate, HG1 1ND, UK

Belvoir Harrogate are a family run business established by Bill Smith in 1994 and then joined by his son Barrie in 2003. Regarded as one of the towns leading letting agents specialising solely in residential lettings we have over forty years experience within our team, so whether you're looking to let out a property or rent one in Harrogate, Knaresborough and the surrounding villages we're here to help. In particular we recognise the importance of providing a personalised service and this has proved successful over the years as many of our tenants have in fact used our services when they themselves have become Landlords. We are members of Propertymark and the Property Ombudsman giving you added peace of mind and complete protection.

Our team

Harrogate Office

Association of Residential Letting Agents
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove

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