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Belvoir - Harrogate

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

RENTERS AVOID - dealt with a number of patronising, snobbish staff in Harrogate. Always sensed a deep contempt for tennants. I'm sure they're more charming for property owners, over several years in property we did not feel we were treated with respect nor dignity. We left our property cleaner than when we moved in and they charged us from our deposit to have professional cleaners come in, just to clean dust from inside a light fitting we didn't even know we could get inside. Complained, nothing happened. We are now buying a property and in future will avoid anything do with this company. Thank you for teaching us how NOT to treat clients.

Reply from agent

Hello David, sorry to hear you were unhappy with our service during your tenancy dating 2015-2018. We always strive to treat both tenants and landlords with the same high level of customer service we have been recognised for in other reviews. Looking at our records we deducted £39 from your deposit to cover to cost of cleaning the oven door, oven shelf and two light fitments. Your deposit was also protected with the TDS, which meant if you didn't agree with our findings you could have submitted a dispute and the matter would have been decided by an independent adjudicator.

Contact details
Lettings Phone:

01423 504121

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:00
Address

3 Princes Square, Harrogate, HG1 1ND, UK

Belvoir Harrogate are a family run business established by Bill Smith in 1994 and then joined by his son Barrie in 2003. Regarded as one of the towns leading letting agents specialising solely in residential lettings we have over forty years experience within our team, so whether you're looking to let out a property or rent one in Harrogate, Knaresborough and the surrounding villages we're here to help. In particular we recognise the importance of providing a personalised service and this has proved successful over the years as many of our tenants have in fact used our services when they themselves have become Landlords. We are members of Propertymark and the Property Ombudsman giving you added peace of mind and complete protection.

Our team

Harrogate Office

Association of Residential Letting Agents
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove

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