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Belvoir - Harrogate

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

I have a special needs daughter with a therapy dog. House i was interested to view was on the market for a couple of months and the priced dropped so i explained my situation and landlord would consider her PAT dog which is a non malting toy cockapoo. Viewed house throughly, estate agent lady just stood there, hardly any knowledge of said property but after a few days consideration (no follow up calls) I decided to put in an application. I then called the next day to be told the landlord won't be accepting pets....this is discrimination against a working dog that is qualified in her services and its disgusting. Not only are these estate agents unable to do a job with customer service but mess you about wasting everyone's time. Still the house is on the market for 3 months now and has just been reduced by £150 a month this morning. Wake up Belvoir

Reply from agent

Emma, I am sorry to hear you haven't been happy with our service. I understand that my colleague spoke to the landlord after your initial enquiry to see if he would accept your situation with a therapy dog. The landlord advised he would consider this, but after further thoughts he then decided against having any pets at all in his property. As the managing agent for this property we had to act on the landlords instructions unfortunately. I apologise for any inconvenience this caused you. Regards Laura, Lettings Manager

Contact details
Lettings Phone:

01423 504121

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:30 - 12:00
Address

3 Princes Square, Harrogate, HG1 1ND, UK

Belvoir Harrogate are a family run business established by Bill Smith in 1994 and then joined by his son Barrie in 2003. Regarded as one of the towns leading letting agents specialising solely in residential lettings we have over forty years experience within our team, so whether you're looking to let out a property or rent one in Harrogate, Knaresborough and the surrounding villages we're here to help. In particular we recognise the importance of providing a personalised service and this has proved successful over the years as many of our tenants have in fact used our services when they themselves have become Landlords. We are members of Propertymark and the Property Ombudsman giving you added peace of mind and complete protection.

Our team

Harrogate Office

Association of Residential Letting Agents
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove

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