Ashtons Estate Agency - Harpenden
Ashtons Estate Agency - Harpenden
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
4.00 /5
Good quality estate agents
4.00 /5
Very nice and helpful when we were buying our first home. I would use them again, as other realtors in Harpenden were not as helpful.
4.00 /5
I worked with Neil Facer in the Harpenden office to sell a 2-bed apartment during 2006-2007. It took about a year from start to finish - not because of Neil but the post-Brexit lull and the glut of apartments on the market. We had several viewings but didn't always get feedback on each one, which would have been helpful. Neil did have a couple of tough and candid conversations with me concerning the real property picture and realistic property valuations. Tough to hear, but acting on the advice and reducing the price did lead to a sale. If you want an estate agent to show you the facts and tell you the truth, then Neil is your man. He didn't give up.
2.00 /5
Poor after sales service lets this company down.
2.00 /5
Customer service of some staff was very good however the focus is so much on landlord not the tenant
2.00 /5
Put up a 'For Sale' board in my garden instead of my neighbours!!!🙃 …
2.00 /5
They felt different to start, but by the end I felt they were taking us over the coals for more money without any evidence of changes to the other offers. Have since heard some very rough reviews about them from other buyers.
2.00 /5
1.00 /5
Would not use their renting/letting service if you paid me. Kirsty is absolutely dreadful, rude, abrasive and arrogant. She made mistakes with how the property was advertised from an offer perspective and then doubled down rather than admit that she’d made a mistake. She interrupted me every time I tried to explain her mistake. I ended up hanging up on her because she's so infuriating. Just admit you messed up???? Two days before the start date, they try and hit you with last minute ridiculous fees for things such as taking an inventory and getting the property in a professionally clean state. Awful, awful, awful. Avoid at all costs. To be absolutely fair, their sales department is fantastic. It is professionally run and they are very polite and courteous. Such a shame the lettings team is dog awful.
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Address
10 High Street, Harpenden, Hertfordshire, AL5 2TB, South East, UK, AL5
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