Don’t believe any of the 5 star reviews, these were clearly done by staff to try to get the overall up! Absolutely terrible customer service! The state of the flat I started renting from them was disgusting! And despite getting a report from somebody just prior to taking the keys which said “needs a good clean”, there was a thick layer of grease over every surface in the kitchen, all extractor fans are caked in gunk, the banister leading upstairs was covered in spilt tea and food, and the building is all around awful. Even when agreeing a move-in date, they forgot to agree a time with me for the handover so didn’t put it in their diary, I only found this out as I rang them to find out why I hadn’t heard anything, just days before I was due to move in?! Nearly lost £150 on a moving van due to their mess. Gave them a list of things that were an issue and wanted to know what would be done, like the fact that the oven had no markings left on it so you couldn’t what setting you had on anything. Or the fact that the aerial sockets don’t work in either room so I have no tv to be able to watch. Weeks later I chased them up, as I’ve had to do every single step of the way, and only then did I hear anything about it. Still no aerial though, after a couple of months of being here. Bet they’d have been straight on the phone if I hadn’t paid my rent though! I will never make the mistake of using this company again, and I feel angry at myself for having given them the benefit of the doubt after reading some of their bad reviews.

This agency should not be on the market,even a star is to much! We applied to rent a property,paid the fees waitind for the due date but the actual tenands were still there,we had to wait a few weeks until decided to look for another agency because the house was still in use!!!! When I asked for fees refund they said that is not possible! THIEVES!!!! THEY LACK IN PROFESSIONALISM AND TRUST! Absolutely a terbile experience! We had urgently to move because of my job! THIEVES!

This agency should not be on the market,even a star is to much! We applied to rent a property,paid the fees waitind for the due date but the actual tenands were still there,we had to wait a few weeks until decided to look for another agency because the house was still in use!!!! When I asked for fees refund they said that is not possible! THIEVES!!!! THEY LACK IN PROFESSIONALISM AND TRUST! Absolutely a terbile experience! We had urgently to move because of my job! THIEVES!

Absolutely the MOST horrible, unprofessional, lying, cheating Estate Agency I have ever in my life dealt with. Dawn and Lucy mislead us throughout the purchase process for nearly two month and ending up not to complete. Anyone with healthy rational thinking would not deal with them even if they sell your dream house! Avoid if you don't want to end up with losing money and being lied to. Trust me on this matter, there are many other much much better Estates to go with.

They lied to me and made me paying only by myself for a 3 bedroom house told me I would pay less but after 2 months they changed their mind saying lies. I also needed to pay an other 180£ fee for the house to be on the market even if wasn't my fault that the other guy leaved. I rented one house from Martin&Co with an other guy. That guy leaved the house and I told them I cannot afford to pay the rent, they told me now all the responsability for the rent is mine and if I cannot leave it because they will charge me. After a while they told me I can pay 40£ less as the landlord said that but after I paied an other 2 months told me they will take this 40£ from my deposit. So that guy leaved the house and nobody cares about him and I should pay all the rent by myself even I don't afford this. Not happy with their service and they are not fair at all with tenants.BIG LIERS.

I booked viwing twice they not attend, i coming all the way from Leicester, they keep lier We call you yesterday you didn't answer, the first time i though they may right what about second time.

They lied to me and made me paying only by myself for a 3 bedroom house told me I would pay less but after 2 months they changed their mind saying lies. I also needed to pay an other 180£ fee for the house to be on the market even if wasn't my fault that the other guy leaved. I rented one house from Martin&Co with an other guy. That guy leaved the house and I told them I cannot afford to pay the rent, they told me now all the responsability for the rent is mine and if I cannot leave it because they will charge me. After a while they told me I can pay 40£ less as the landlord said that but after I paied an other 2 months told me they will take this 40£ from my deposit. So that guy leaved the house and nobody cares about him and I should pay all the rent by myself even I don't afford this. Not happy with their service and they are not fair at all with tenants.BIG LIERS.

LIERS We were 2 people on the contract, the other guy leaved the house and I can't afford the full rent by myself but the only person who they charge is me and saying that I should pay only by myself the full amount of rent and now I am the only responsible for all the charges. First they told me the landlord cand go down with the rent but after I paid 2 months told me they will take full rent from my deposit. I tried to talk with the landlord but they didn't give me his number or even his name. I asked for the CCTV video when they told me I will pay less but told me they cannot provide this.

They lied to me and made me paying only by myself for a 3 bedroom house told me I would pay less but after 2 months they changed their mind saying lies. I also needed to pay an other 180£ fee for the house to be on the market even if wasn't my fault that the other guy leaved. I rented one house from Martin&Co with an other guy. That guy leaved the house and I told them I cannot afford to pay the rent, they told me now all the responsability for the rent is mine and if I cannot leave it because they will charge me. After a while they told me I can pay 40£ less as the landlord said that but after I paied an other 2 months told me they will take this 40£ from my deposit. So that guy leaved the house and nobody cares about him and I should pay all the rent by myself even I don't afford this. Not happy with their service and they are not fair at all with tenants.BIG LIERS.

LIERS We were 2 people on the contract, the other guy leaved the house and I can't afford the full rent by myself but the only person who they charge is me and saying that I should pay only by myself the full amount of rent and now I am the only responsible for all the charges. First they told me the landlord cand go down with the rent but after I paid 2 months told me they will take full rent from my deposit. I tried to talk with the landlord but they didn't give me his number or even his name. I asked for the CCTV video when they told me I will pay less but told me they cannot provide this.