Absolute disgrace of an agency. Avoid at all costs to rent with them! We multiple issues in our flat that were never/badly taken care of, despite us making many complaints: mould that caused a allergic asthma, broken windows, blocked front door, broken door handles on several doors in the flat, broken water pump, water leaks to the floor downstairs... just to name a few. Our pleas to lower the rent during the first lockdown were simply ignored... oh and did I say that our deposit wasn‘t returned until 2 months after we had moved out, after they tried to blame some of issues in the flat on us? Do yourself the favour and avoid these highly unprofessional people. Btw @ Daisy’s, saying „I‘m sorry you feel this way“ is not how you take accountability or apologise to someone...

I definitely would not recommend Daisy Lets to anyone. Nella was very good at communicating before I moved into my flat with my partner. However, ever since we moved in, the communication with Collette has been shocking. We moved in on the 14th August and there were multiple issues. We even had to get a second key cut ourselves. We keep emailing to chase about getting problems sorted (broken bed, missing bike shed key, broken blinds etc). These issues have been outstanding ever since we moved in and we have no idea when they'll be resolved. I think we'll have to resort to visiting Daisy Lets in-person. We've also had a major issue with the parking - free allocated parking was advertised with the flat but due to previous tenants losing the permits and a new permit not being ordered for us, we ended up with a parking ticket.

Dubious stains on my freshly steamed sofa along with sushi rice and sesame seeds. Coffee cup stains and footprints on the furniture, finger prints on the freshly painted walls. Oh and after 4 months they still haven't managed to let the property 🤦 Couldn't close a fire door, don't bother. Had a great working relationship with the previous owners and the new sales manager couldn't help but slag them off at every opportunity.Failed to have the emotional intelligence to realise the only reason they obtained my custom was because of the exceptional service of their predecessors. Over promise and under deliver. Expectation management zero. So many alarm bells at every stage of the failed process; I only have myself to blame for not pulling the plug sooner. Do yourself a favour.