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Northwood - Forest Hill

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Dubious stains on my freshly steamed sofa along with sushi rice and sesame seeds. Coffee cup stains and footprints on the furniture, finger prints on the freshly painted walls. Oh and after 4 months they still haven't managed to let the property 🤦 Couldn't close a fire door, don't bother. Had a great working relationship with the previous owners and the new sales manager couldn't help but slag them off at every opportunity.Failed to have the emotional intelligence to realise the only reason they obtained my custom was because of the exceptional service of their predecessors. Over promise and under deliver. Expectation management zero. So many alarm bells at every stage of the failed process; I only have myself to blame for not pulling the plug sooner. Do yourself a favour.

Reply from agent

Hello Miguel, It took awhile to figure out who you were. You asked us to find a tenant just at the start of the first Covid lockdown. Viewings were not permitted. Then you didn't give us keys for several months, so again we couldn't do viewings. Finding tenants without keys, during a pandemic lockdown in london is difficult to say the least. As to the stains or rice, perhaps something to do with the outgoing tenants. Nothing to do with us.

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Address

5 London Road, Forest Hill, SE23 3TW, UK

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Forest Hill Office

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