I definitely would not recommend Daisy Lets to anyone. Nella was very good at communicating before I moved into my flat with my partner. However, ever since we moved in, the communication with Collette has been shocking. We moved in on the 14th August and there were multiple issues. We even had to get a second key cut ourselves. We keep emailing to chase about getting problems sorted (broken bed, missing bike shed key, broken blinds etc). These issues have been outstanding ever since we moved in and we have no idea when they'll be resolved. I think we'll have to resort to visiting Daisy Lets in-person. We've also had a major issue with the parking - free allocated parking was advertised with the flat but due to previous tenants losing the permits and a new permit not being ordered for us, we ended up with a parking ticket.
5 London Road, Forest Hill, SE23 3TW, UK
Northwood Forest Hill is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE23 every year since 2022, including Gold for all of London in 2023 and Silver in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.
Director