Sarah and Laura was brilliant in every step of the way. Very quick response to Email and call’s. When we made little mistakes with filling in online forms laura was quick to help and advise. In my opinion she went above and beyond her responsibilities. Highly recommended.
Property inspection - We had a property inspection from Jo today. She was great, really chatty and friendly and brightened both of our days. She got the job done with a smile and a laugh. Thanks Jo!
I have felt compelled to write this review as I am really impressed at how this estate agents, and especially Andy McElliott the manager, has handled the sale of my family home. We shopped around and had three agents round but he has exceeded any expectations and I'm really pleased we picked Andy. Andy found us a buyer even before we had the house put onto rightmove and dealing with him was always a pleasure. This branch of Romans is tip top- they are a really efficient estate agents with personable staff. Update July 2022 I have Romans in Fleet looking after a property I rent out. I would like to mention how the staff there have really helped me. I have Debra Barman who has supported me with maintenance issues and the Lettings team - Molly Greenfield who personally looked after sorting out the new tenants contract, as well as Jasmine, Debra Grieson and Jodie Lees. Top team.
I have just moved into my Flat and the team was very helpful and responsive to my emails. Laura who help at the first stage was professional and good with communication and Molly from the head office was good with the onboarding process. Highly recommend Romans Fleet.PositiveResponsiveness, Professionalism
Eleanor and Daisy at the Fleet branch were fantastic during the purchase of our new home. They went above and beyond to help push everything through. We were so grateful for their assistance and no ask was too big! They were polite, responsive and professional! Thank you so much!PositiveResponsiveness, Professionalism
From the first meeting with Joe, through to the hard work put in by Dan and Eleanor, Romans have been first class. Within the space of 3-4 weeks they averaged 5-6 viewings per week. This was compared to 0 via purple bricks. This really goes to show how great the team work on your behalf and actively pinpoint prospective buyers. Very happy with their professionalism and nothing was ever too much effort. Thank you allPositiveQuality, Professionalism, Value
I moved in a couple of months ago and Romans have been great. Particular shout out to Debbie Grierson and Aston Busby who can’t do enough to help. Excellent customer service.
Ashton has always been extremely helpful. Responds efficiently and always there to support me where needed. Thank you!
I have dealt with Romans for a number of years. I have had some issues in the past with lack of continuity in respect of dealing with tenancy queries and delays in response to questions. Most recently I have been liasing with Lorraine who has been the total opposite. She has responded promptly to queries and got back to me with any information I have requested in a thorough, knowledgeable and helpful manner. Lorraine is an asset to the Fleet team and I am grateful to have her as my Property Manager. 14/7/22 Just thought I would add a more recent comment to the above. Since a change in tenancy 6 months ago I have been dealing with Aston, like Lorraine she has been helpful and responded to any emails in a timely manner. Any questions have been looked into and answered as required. Thank you Aston.
Five star service from Joe, Eleanor and the team at Romans - keep up the hard work. Sold a three bedroom house for us locally and got us a good price.
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257 Fleet Road, Fleet, Hampshire, GU51 3QW, South East, UK, GU51
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