Even though we were very stressed, Ambia and Adam helped to reassure and calm our stresses
Romans
257 Fleet Road, Fleet, Hampshire, GU51 3QW, South East, UK, GU51
4.1
1,870 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
Hi since Aston Busby has taken over the management of my rental property I have been very impressed that a number of issues have now been resolved Fantastic stuff. Long may it continue.
Reply from Romans: Dear Petr,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Having moved into a brand new flat just before Christmas I was bound to encounter some teething problems. All of them have now been resolved and this is mainly thanks to Jodie Lees. She regularly went above and beyond to help not just …
Reply from Romans: Hi David Thank you for the recent review of our Fleet branch. We are pleased to hear the team and in particular Jodie could provide you with a positive experience. Don't hesitate to be in touch if there's anything else we can do to assist at any stage. Kind regards Romans
Renewal of our lease, quick and efficient.
Reply from Romans: Hi Simon and Karen Thank you for the recent review of our Fleet branch. It is pleasing to read your comments and glad the team could provide you with a positive experience. We will be sure to pass the feedback on. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans
I found Dan Terry at Romans Fleet to be personable, knowledgeable and very easy to communicate with. I, as the buyer of a property was 'looked after' but he kept his client's interests at the forefront of every discussion and negotiation …
Reply from Romans: Dear James
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
As the buyer of a property in Fleet recently was sold through Romans, I have mixed feelings about the experience. This is quite justifiable when you remind yourself that Romans are employed by, and acting solely for the seller of a …
On taking us on for sale after a estate agent let us down .romans visited us with lots of good words and how they had so many people interested .untill they took on then no contact told us to drop price twice then sold board put up as sold buyer. Dropped Out .board left up as sold for 3 weeks then no review of customer visits then arrogant when we pulled out with threats if we sold to anyone who wished to buy ( no chance of that ) oh told pulled all out of advertising in shop front passing bye every week ever once saw pics in window.a great thing to know what there like great news now not with them .
Reply from Romans: Dear Trevor White,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
They tried! If you want transparency, go elsewhere. Even the photos used were totally different to reality. Photoshop overworked! The worst part was that the criteria requested to satisfy the rental agreement …
Reply from Romans: Hi Dorethea,
I am so sorry to hear that you were not happy with the experience with our referencing company. We have tried contacting you today to discuss further as your … More
About Romans
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Website: http://www.romans.co.uk/
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