Extremely satisfied with Umega and the way they dealt with me. For last few weeks I've been trying to find new place. Fast forward my wasted time with other Agency - I came across Umega - wow what a difference!!! For first time I actually felt that person who is corresponding with me actually cares about me. Can't remember all the names (Yasemin, Rebecca and few more sorry I've missed your name...) but it was dealt with Extremely high level of customer care, clearly and effectively making this process stressless. Everything went smooth from first application to signing my tenancy agreement. Thank You Umega team - its very refreshing to actually see the level of professionalism your employees deliver. I'm myself in customer focused occupation and I'm thankful for what have you done - not only during assisting me with my requests but also showing me that there are people out there who actually CARE. I will definitely use Umega lettings in future and will recommend your service to everyone. Well done Kind regards, Lukas Wechman

We had a requirement for a property in/near Longniddry for a short let and Umega worked with us in a very short timescale identifying something that was coming to the market. In summary - brilliant experience, excellent on-line systems and portals, really quick response times and an exceptionally easy agency to deal with. Top marks Umega!

Umega is doing a fantastic job managing our tenants and flat while we live abroad. Their staff is very friendly and they're always organised and quick to respond. We have been especially grateful for how they've managed everything during the pandemic. Would definitely recommend.

Umega Lettings were highly recommended to me when I first sought to let out my property. They did not disappoint! From the outset Umega were professional, punctual, knowledgeable and able to assist with any queries I had. Umega provided all the necessary checks and certificates required and were able to facilitate this quickly and efficiently which made the process totally stress free. Umega's marketing was fantastic, it was less than a month from first being advertised to having a tennant moved in. I am delighted with the service provided by Umega so far, I feel that my property is in safe hands and I look forward to working with them for a long time to come.

The team at Umega has been very quick in sourcing a new tenant for the property. Everything worked well and efficiently and the people we dealt with Umega are very easy and friendly to talk with. We certainly recommend them with no reservations. David and Lesley

I recently became a tenant of an Umega-managed property. From the outset, their service has been excellent. The application process was simple and the Letting Negotiator Team were friendly and very knowledgable about the property. Since moving in, the Property Management Team have quickly responded to any questions and solved any problems. A really helpful and friendly team - I would recommend them to tenants.

Umega have always been fantastic to work with. They are quick to answer any questions (no matter how big or small), they are super helpful and always friendly and approachable. From fixing emergency frozen burst pipes, to keeping us right with every day safety checks I can not fault them. I wouldn't go anywhere else and would 100% recommend.

We are currently in the process of renting a flat with Umega and have been really happy with the customer service. Our point of contact has been Rebecca, she has made the process of finding a flat and moving to a different city (Edinburgh) so easy, she is quick to reply to emails and has been so helpful with everything. Honestly can’t say enough as I’m sure I’m not alone in having had difficult times with letting agents. Credit to Umega but also big up to Rebecca, such a legend!

Umega had offered me so much support and help in the last few weeks when I urgently needed a flat at that moment. Although it took us a few weeks to get the whole letting process done, I appreciate that they do things based on rules and professional attitudes. Maryanne is such a lovely person, she had replied the emails very quickly every single time. Great communication so far!

We've been with Umega for a few years now as tenants, and have now moved flat to another property under their management. We are so delighted that we get to stay with them, as they are truly fantastic to work with. They are kind, responsive, and get the job done when you need something. While looking for new properties, we've come in contact with other agencies in Edinburgh, and they hold nothing to Umega. Delighted to continue our tenancy with the team!