I met with property manager Lewis Mallen after a couple of disappointing meet ups with other companies. He was very professional and answered all my questions. The onboarding process with the tenant was smooth and quick. While finalizing the tenant's move in, I've dealt with several people from the Northwood office and never once did I have to go over anything twice. It is truly a team effort and everything was handled within hours. I feel relaxed having Northwood to lean on if there is ever a problem with my rental property.PositiveResponsiveness, Quality, Professionalism

I am currently renting a flat with Northwood. They have been great since the beginning. The process of applying for the property was smooth and Fiona was very helpful throughout the process as well as after I have moved in to the flat. If any repairs are needed Northwood team are very quick to arrange it and are always very helpful with any queries I have. So far my experience as a tenant has been great and I would really recommend Northwood if you are looking to rent a flat.PositiveResponsiveness, Quality, Professionalism

We have recently used Northwood as our letting agent to let out our flat in Edinburgh. Lewis was our first contact, he was very knowledgeable, helpful and had the flat on the letting market within days. Stuart, Luisa, Maria, Eden etc in the office have been very professional and responsive. We had tenants in the flat within just over 2 weeks. We would highly recommend Northwood to anyone who’s looking for a letting agent.PositiveResponsiveness, Quality, Professionalism

I recently rented my flat in Edinburgh using Northwood as my agent and couldn’t be happier. I first met Lewis who was very friendly and informative. He had the flat online the following week and I had tenants within 5 days. I couldn’t have asked for a better service. Everyone in the office has been great (Clare, Luisa) and the whole team. I would highly recommend them as a letting agent.

Northwood Edinburgh has been my estate agent for 5 years. From the first time I walked into their office until this day, I've never been disappointed by their excellent service. Always very efficient and responsive to any issues around the flat. They were also happy to give me recommendations of their local tradesmen to help me with my own flat, and those tradesmen all turned out to be great and reliable people to work with, saved me a lot of hassle. I'm very pleased with their service and couldn't recommended them enough.PositiveResponsiveness, Quality, Professionalism, Value

Efficient and reliable service, very approachable and friendly. They have managed our properties for many years and we have always been happy with them. A pleasure to deal with.

Well organised, very proactive company who look after my father's property very well.

Very efficient service, Maria has been very helpful. We enquired about the property on a Monday, and had the keys on Friday the same weekPositiveResponsiveness, Professionalism

I have had the good fortune of being under their care for the past 3 years. Could never have asked for a better agency, in every way. Highly recomend, they have never let me down and always sorted every little thing with the utmost care, speed and eficiency.

Dealt with Claire Bunce who has been professional, responsive and accommodating. Would highly recommend.PositiveProfessionalism