I met with property manager Lewis Mallen after a couple of disappointing meet ups with other companies. He was very professional and answered all my questions. The onboarding process with the tenant was smooth and quick. While finalizing the tenant's move in, I've dealt with several people from the Northwood office and never once did I have to go over anything twice. It is truly a team effort and everything was handled within hours. I feel relaxed having Northwood to lean on if there is ever a problem with my rental property.PositiveResponsiveness, Quality, Professionalism