Letting my flat with Northwood has been a completely stress-free experience. Lewis and Stuart walked me through all the details and were available to provide guidance every step of the way. Highly recommend!

A change in circumstances meant that I did not end up letting my property through Northwood but I found the service they offered up until that point exemplary. Lewis and Stuart, the two people I worked with in preparing for the let were both very helpful - nothing seemed too much trouble for them.

I used Northwood to manage a BTL property and the resulting sale of the property. Can't recommend them highly enough. First class service in managing the property and always kept the tenants happy and the property in good shape. Thanks to Stuart Miller and the team for doing such a good job for a very reasonable price. Lewis Mallen and the team helped with the sale and found a buyer very quickly with a very competitive offer and really minimised the stress across the whole process. Hopefully work with you guys again soon.PositiveQuality, Professionalism, Value

My experience with Northwood was fab. We used their services to value our rental property. Very quick response, friendly, approachable and super professional. Would definitely recommend Northwood! You won't be disappointed! (C. Watson).PositiveResponsiveness, Professionalism

Lewis from Northwood Edinburgh kept me updated at all times and I found him reliable, professional and very efficient. I received an excellent service with a customer focused attitude. My property was rented out even though we were going through a lockdown due to COVID 19. I am so happy with the tenants they found me. Thankyou Lewis, Northwood is the best letting company I have ever come across. Will definitely be using Northwood again!! RuksanaPositiveResponsiveness, Quality, Professionalism, Value

Northwood came very highly recommend from a friend. After making contact with several other estate agents I can see why. Northwood were friendly and professional throughout the whole process and gave great advice for renting out my first property.PositiveResponsiveness, Quality, Professionalism, Value

Having recently put my flat on the market then, for personal reasons, pulled it from the market and decided to rent it out, Northwood have been brilliant throughout. Lewis Mallen was professionalism personified as he seamlessly dealt with me, my flat and the situation. Not once did I feel like I was causing him trouble, although undoubtedly I was! If you are thinking of either selling or renting out your precious home, there is no other company I’d recommend. They have done me proud and I’m just delighted my intuition guided me to Northwood.PositiveProfessionalism

I met with property manager Lewis Mallen after a couple of disappointing meet ups with other companies. He was very professional and answered all my questions. The onboarding process with the tenant was smooth and quick. While finalizing the tenant's move in, I've dealt with several people from the Northwood office and never once did I have to go over anything twice. It is truly a team effort and everything was handled within hours. I feel relaxed having Northwood to lean on if there is ever a problem with my rental property.PositiveResponsiveness, Quality, Professionalism

I am currently renting a flat with Northwood. They have been great since the beginning. The process of applying for the property was smooth and Fiona was very helpful throughout the process as well as after I have moved in to the flat. If any repairs are needed Northwood team are very quick to arrange it and are always very helpful with any queries I have. So far my experience as a tenant has been great and I would really recommend Northwood if you are looking to rent a flat.PositiveResponsiveness, Quality, Professionalism

Having had a bad experience with another agent managing my 2 flats in Edinburgh it has been a pleasure and low stress to deal with Northwood, particularly Lewis Mallen and Lauren Hay. I used the tenant find service which has been very economical, quick and efficient in finding excellent tenants. The maintenance teams recommended by Northwood have all been efficient and great value. I would have no hesitation in recommending Northwood; 1st class Gavin R Tait LtdPositiveResponsiveness, Quality, Professionalism, Value