We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Curchods East Horsley

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
08.07.2020

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

Reply from agent

We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the pu…See more

1.00 /5
23.06.2020

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Reply from agent

Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel

1.00 /5
08.08.2018

Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.

1.00 /5
30.05.2018

Very unhappy with the deal. Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house. We feel cheated !!!

Reply from agent

Hi Ivan, we're sorry to hear this. Please could you let us know which branch you were dealing with?

1.00 /5
31.01.2016

Gazumping is alive and well when you buy with Curchods!!

Reply from agent

Hi Kirsty Rumble the vendors then decided to go down the route of wanting to do best and final offers to make it fair to all interested parties. We put the offers (including yours) forward to the vendors in a completely neutral way and they unfortunat…See more

Contact details
Sales Phone:

01483 281010

Lettings Phone:

01483 450680

Opening hours

Unknown

Address

12 Bishopsmead Parade, East Horsley, Surrey, KT24 6RT, South East, UK, KT24

Curchods are a multi award winning estate agents, winners of the award for 'Surrey's Best Estate Agent (4+ offices category) for the last 3 years running - as voted for by the public in the Surrey Property Awards. Specialising in Residential Sales, Lettings, Mortgages and Land & New Homes. Our Manager Kate Dancey draws on years of experience working in the local area and is ably assisted by Robert Jenkins who has over 22 years of experience in the property market, Lucy Zohdy and Stephanie Woodford. Lucy and Stephanie are long term East Horsley residents and 'living in the village' are a mine of local information. The team are supported by secretary Claire Seaman. <br><a href="http://curchods.com/estate-agents/east-horsley">East Horsley Estate Agents</a><br> <a href="http://curchods.com/estate-agents/east-horsley/properties">Properties For Sale In East Horsley</a>

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available