"Have been with Belvoir..."

Have been with Belvoir Lettings Dundee for several years and have always had a great service and good tenants. Have had no issues at all and have found the staff to be really helpful and professional. Am impressed with the fact that they always keep me updated with new legislation that affects me... Read more

I cant comment on the other

I cant comment on the other reviews but we have let two properties off them over the last 3 years and have had a very positive experience. Yes there are occasional glitches in the properties but the guys in the office always address them as quickly as they can. We have never had any significant issues with them and in a few years time when we hopefully buy a property of our own and if we ever need to let it out I know who we will be calling.

Belvoir Lettings Dundee have again surpassed my expectations by finding me a suitable tenant who moved into my property after all of the relevant checks were completed 2 days after the previous tenant vacated. The staff kept me well informed with updates and I am delighted that I did not have any void periods. I can thoroughly recommend their services. Carl B

Have used them more than once - always an excellent & professional service.

We've been working with Nick for nearly five years now and he runs three flats for us. And having had professional relationships in parallel with several other lettings agencies in Dundee and elsewhere (and, frankly, having had to sack more than one of them for various sins that Nick would never commit), it's clear from our extensive experience that Belvoir is by some margin the best and most reliable with which to work. Mainly, I suspect, this is because, under the Belvoir model, the owner is hands-on and present, with Nick closely involved in the day-to-day activity, overseeing what happens and creating a helpful and constructive atmosphere in the business. A happy and efficient office of the kind that he has created also seems to be more likely to retain its staff over time which in turn means that clients and tenants can build and maintain good long-term relationships: to be honest, at certain other lettings agencies the constant turnover in personnel gets really frustrating and means continually having to try to establish a rapport with new people. So, would I recommend Belvoir Dundee? Absolutely.

Hello, Dear reader. I just moved to property managed by Belvoir 13 September 2011. The service was ok, they fix the washing machine one day after I report it to the agent. Its really impress, really quick, and I communicate with the Director(Nick Horan) straight. Personally based on my experience communicating through email, he is very professional. But ofcourse every single organisation some times face some problems. I do recommend maybe Belvoir need to touch up on the courtesy of their front office as it is really important in potraying the company images and to maintain loyal customer as well as getting more new customer to the company and finally maintaining their success story which is more important. All in all, may Belvoir become a preferable letting agent with a great and excellent customer service. The most important part is to maintain a good services and relationship with customer.

Great agents helped me all

Great agents helped me all the way through looking for a property, any repairs done quickly and when I wanted to decorate they made sure it was OK with the landlord.

very nice staff

I am very thankful to Aimi Lewis she is very kind and help me for find a best flat in dundee .Also staff is really helpful and good

I just got a flat from them. It was swift and easy. They are very customercentric

Friendly people and good once you can get ahold of them. Sadly it seems they're understaffed so response times can be a little slow. Overall please be kind and patient with the staff and you'll have a good time.